General Privacy Policy

1.   Introduction
1.1. Gojo & Company, Inc. collects and uses certain Personal Data. Gojo & Company, Inc. is responsible for ensuring that it uses Personal Data in compliance with data protection laws.
1.2 Gojo & Company, Inc. is not responsible for the provision of microfinance services or for the processing of Personal Data of the clients of such services. If you are interested in receiving or learning more about the microfinance services, please contact the affiliate of Gojo & Company, Inc. in your jurisdiction.
1.3 We use the following definitions in this Policy:

  • “Gojo & Company, Inc.”, "our”, “we”, or “us” means Gojo & Company, Inc.
  • “Personal Data” means any data which relates to a living individual who can be identified from that data (including the data that can be easily referenced with other information, thereby identifying the individual).

2.   Scope of Protection & Type of Data
2.1 This Policy concerns the protection of:
a)    Information we receive through our website at [] and systems and services made available on it (the “Gojo Website”); and

b)    Information we receive when we interact with you in relation to investments, lending, partnership, recruitment, or other matters of our business (“Operating Activities”).

c)   Please note that this Policy does not apply to any processing of Personal Data of the clients of microfinance services that the affiliates of Gojo & Company, Inc. provide. If you are interested in learning about the processing of such Personal Data, please contact the affiliate of Gojo & Company, Inc. that provides corresponding microfinance service in your jurisdiction.

2.2 Type of Data:
2.2.1 In relation to the Gojo Website, we may collect and process the following Personal Data about you:

a)   Information that you provide to us. We may collect your first name, family name, and email address in connection with the delivery of newsletters and marketing material relating to our business.

b)   We use “cookies” and similar web technologies to support certain features of the Gojo Website.

  • When you visit the Gojo Website, we may send one or more cookies to your computer to uniquely identify your browser. A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Gojo Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser.
  •  We store information that we collect through cookies and log files to track the viewing preferences of our visitors, but we do not collect Personal Data through these means or share the information collected with third parties.
  •  If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your device. Although you are not required to accept cookies when you visit the Gojo Website, if you set your browser to reject cookies, you may not be able to use all of the features and functionality of the Gojo Website.

2.2.2 In relation to Operating Activities, or other inquiries that we receive through the Gojo Website (such as in relation to opportunities for employment with us), we may collect and process basic Personal Data that you provide to us, such as the first name; family name; position in the company; company name; company email address; business phone number; business address; city; postcode; country. We may also collect records and copies of your correspondence with us if you contact us. For job applicants, please also refer to our Job Applicant Privacy Policy as it is applicable when you apply to us.

3.   Usage of Your Information
Your Personal Data may be stored and processed by us in the following ways and for the following purposes:

a)   in relation to Operating Activities, to assess potential investment, lending activity, recruitment, or other matters in relation to our business;

b)   for ongoing review and improvement of the information and services provided on the Gojo Website to ensure they are user friendly and to prevent potential disruptions or cyber-attacks;

c)   to understand and process feedback on the Gojo Website;

d)   to communicate with you in order to provide you with information about our business or the Gojo Website;

e)   to perform our contractual obligations owed to you;

f)     for the management and administration of our business;

g)   in order to comply with and in order to assess compliance with applicable laws, rules and regulations, and internal policies and procedures, including in relation to know your client, anti-money laundering, and counter-terrorist financing procedures;

h)   to establish, exercise or defend our legal rights or for the purpose of legal proceedings;

i)      for the administration and maintenance of databases storing Personal Data; and/or

j)      to manage any inquiries or other communications we receive in relation to our business, including from prospective investors or lenders, or from individuals interested in opportunities for employment with us

4.   Disclosure of Your Information to Third Parties
We may share your Personal Data outside of the Gojo & Company, Inc. for the following purposes:

a)   with third party agents and contractors for the purposes of providing services to us (for example, Gojo & Company, Inc.’s accountants, professional advisors, IT and communications providers and debt collectors). These third parties will be subject to appropriate data protection obligations and they will only use your Personal Data as described in this Policy;

b)   to the extent required by law, for example, if we are under a duty to disclose your Personal Data in order to comply with any legal obligation (including, without limitation, in order to comply with tax reporting requirements and disclosures to regulators), or to establish, exercise or defend our legal rights;

c)   if we sell our business or assets, in which case we may need to disclose your Personal Data to the prospective buyer for due diligence purposes; and

d)   if we are acquired by a third party, in which case the Personal Data held by us about you will be disclosed to the third party buyer.

5.   How Long We Keep Your Personal Data
5.1 The period we will hold your Personal Data will vary and will be determined by the following criteria:
a)   the purpose for which we are using it –Gojo & Company, Inc. will need to keep the data for as long as is necessary for that purpose; and

b)   legal obligations – laws or regulations may set a minimum period for which we have to keep your Personal Data.

6.   Safeguard of Your Information
6.1 We have extensive controls in place to maintain the security of our information and information systems. Personal Data is protected with safeguards according to the sensitivity of the relevant information. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed, or stored is limited to authorised employees.

6.2 As a condition of employment, Gojo & Company, Inc. employees are required to follow all applicable laws and regulations, including in relation to data protection laws. Access to sensitive Personal Data is limited to those employees who need it to perform their roles. Unauthorised use or disclosure of Personal Data by a Gojo & Company, Inc. employee is prohibited and may result in disciplinary measures.

6.3 When you contact a Gojo & Company, Inc. employee about your Personal Data records, you may be asked for some Personal Data. This type of safeguard is designed to ensure that only you, or someone authorised by you, has access to your records.

 7.   Your Rights
7.1 In all the above cases in which we collect, use or store your Personal Data, you have the following rights with some exceptions under applicable laws and, in most cases, you can exercise them free of charge:
a)   the right to obtain information regarding the processing of your Personal Data and access to the Personal Data which we hold about you;

b)   the right to request that we rectify your Personal Data if it is inaccurate or incomplete;

c)   the right to request that we erase your Personal Data in certain circumstances. Please note that there may be circumstances    - where you ask us to erase your Personal Data but we are legally entitled to retain it;

d)   the right to object to, or request that we restrict, our processing of your Personal Data in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your Personal Data but we are legally entitled to refuse that request; and

e)   the right to lodge a complaint with the relevant data protection regulator if you think that any of your rights have been infringed by us.

7.2 You can exercise your rights by contacting us using the details listed in paragraph 10 below.

8.   Privacy of Children
The Gojo & Company, Inc. does not knowingly collect or solicit personal information from anyone under the age of sixteen (16) or knowingly allow such person to contact and/or submit Personal Data through Gojo Website. If we become aware that we have collected personal information from a child under the age of sixteen (16) without verified parental consent, we will delete that information.

 9.   Changes to Privacy Policy
Gojo & Company, Inc. reserves the right to change this Privacy Policy at any time at its sole discretion by posting revisions on the Gojo Website. Such revisions will be effective immediately upon posting them to the Gojo Website.

 10.       Questions and Concerns
If you have any questions or concerns about our practices or this Privacy Policy, please contact, +81 (0)3-6455-7656, or send mail to:

Gojo & Company, Inc.

3-14-5 Sendagaya, Shibuya-ku, Tokyo 151-0051 Japan

Last updated 1st October 2020