Gojo is excited to publish our Impact Report (2022 July).
This year, we have expanded the scope of our Impact Report significantly, as our definition of impact evolved from client impact to stakeholder impact. Client impact continues to be at the centre of Gojo, as defined in our materiality map which we newly developed. However, we have also started reporting about the impact on our people, the environment, our community, and also our investors, as we recognise our responsibility towards these stakeholders.
Another key highlight is the richness of data. Our report includes many new data points this year, such as access to finance for the first time, resilience to emergency, savings analysis, client satisfaction survey results, and more. We have conducted our first impact survey with SATYA and Sejaya, which revealed the life of our clients to a great extent. There are many limitations from both quantitative and qualitative points of view, but nonetheless, we are proud to have made a start. We introduced not only new data points, but also new ways to measure impact. We hope you will appreciate learning about the “Fit Factor”, our new proposal to measure the impact of loans on clients’ lives.
The process of how we created impact is as important as the impact itself. The report discloses stories and numbers behind the scenes, such as the social performance management results of the group companies and member satisfaction survey results. We are very transparent about what has been achieved and what needs to improve.
Finally, we continue to share our corporate governance updates, including new initiatives such as self-evaluation results by the Board. On top of that, we are happy to share several innovative ways of raising funds, which should benefit those who are trying to mobilise funds for impact.
We hope you enjoy reading our Impact Report, and welcome any feedback or comments.
About Gojo & Company
Gojo was founded to extend financial inclusion to everyone in the world, beginning with developing countries. Gojo encourages the formalisation and growth of micro, small, and medium-sized enterprises. Our long-term goal is to enable the provision of high-quality affordable financial services for 100 million unserved and underserved people in 50 countries by 2030. Seven years since our establishment, we work in Cambodia, Myanmar, Sri Lanka, India, and Tajikistan with USD 649 million assets under management, 7,700 employees, serving more than 1,219,000 lending and remittance clients.