February 4, 2022

Gojo x Humo Webinar

On 20th January 2022, we held a webinar to share how Humo, our newest partner company, has established Humo Lab to spearhead digitalization and innovation. At Humo Lab, several products have been developed and launched, including mobile banking apps, payment apps, kiosks, and more. The webinar focused on Humo’s introduction, sharing best practices on how microfinance institutions can do better to extend financial inclusion. 

The one-hour event featured Taejun Shin (Founder & CEO, Gojo & Company), Firdavs Mayunusov (Co-founder and General Director, MDO Humo), Firdavs Nuriddinzoda (Director of HumoLab, MDO Humo), moderated by Arnaud Ventura (Managing Partner, Gojo & Company). The webinar consisted of four parts: Introduction of Gojo & Company, Introduction of Humo, Introduction of Humo Lab, and Panel Discussion.

In the first part, Taejun shared what financial inclusion is, what Gojo strives to achieve and how Gojo operates in many parts of the world with its newest footprint being Tajikistan. It was followed by a talk from Firdavs M. covering the history and evolution of Humo, the story of how Humo Lab was established, and how the collaboration between tech and business teams allows disruptive thinking. Firdavs N. continued the presentation to introduce user-friendly services of Humo Lab and strategies behind their provision. The last 20 minutes was a panel discussion answering questions from audience, including topics such as synergies between Gojo and Humo. 

The webinar was a great success, attended by over 150 people from 22 countries. The webinar was followed by an Ask Me Anything session where the audiences enjoyed direct interaction with the panelists.  

To watch or rewatch the webinar, the recording is available here:

https://www.youtube.com/watch?v=qOG8y8JIIH0

If you are interested in learning more about Gojo and receiving invitations to our future webinars, subscribe to our newsletter at the bottom of this page.

February 4, 2022

Gojo x Humo Webinar

On 20th January 2022, we held a webinar to share how Humo, our newest partner company, has established Humo Lab to spearhead digitalization and innovation. At Humo Lab, several products have been developed and launched, including mobile banking apps, payment apps, kiosks, and more. The webinar focused on Humo’s introduction, sharing best practices on how microfinance institutions can do better to extend financial inclusion. 

The one-hour event featured Taejun Shin (Founder & CEO, Gojo & Company), Firdavs Mayunusov (Co-founder and General Director, MDO Humo), Firdavs Nuriddinzoda (Director of HumoLab, MDO Humo), moderated by Arnaud Ventura (Managing Partner, Gojo & Company). The webinar consisted of four parts: Introduction of Gojo & Company, Introduction of Humo, Introduction of Humo Lab, and Panel Discussion.

In the first part, Taejun shared what financial inclusion is, what Gojo strives to achieve and how Gojo operates in many parts of the world with its newest footprint being Tajikistan. It was followed by a talk from Firdavs M. covering the history and evolution of Humo, the story of how Humo Lab was established, and how the collaboration between tech and business teams allows disruptive thinking. Firdavs N. continued the presentation to introduce user-friendly services of Humo Lab and strategies behind their provision. The last 20 minutes was a panel discussion answering questions from audience, including topics such as synergies between Gojo and Humo. 

The webinar was a great success, attended by over 150 people from 22 countries. The webinar was followed by an Ask Me Anything session where the audiences enjoyed direct interaction with the panelists.  

To watch or rewatch the webinar, the recording is available here:

https://www.youtube.com/watch?v=qOG8y8JIIH0

If you are interested in learning more about Gojo and receiving invitations to our future webinars, subscribe to our newsletter at the bottom of this page.

October 4, 2021

A Little Theorem About Credit Scoring

In order to speed up loan approval processes, many banks and microfinance institutions use computer algorithms to calculate credit scores. I'm sure many of you are familiar with seeing a numerical credit score like '700'.

Credit scoring collects various pieces of information about a loan applicant and maps them to a single number. Based on the applicant’s loan repayment history, their use of other financial services, and other factors, the algorithm calculates a score such as '670 for this applicant', '740 for that applicant', and so on. And if the score is lower than the predefined threshold, the loan will not be approved.

Here, I would like to introduce a little theorem that makes up a part of Gojo's credit scoring approach.

Whether or not you can repay a loan without issues depends to a large extent on the size of the loan. For example, if I take a loan of $1 million, and spend it all at once without thinking, I will probably have a problem repaying it later. However, if I take a loan of $1, and use it to pay for some expenses, I will probably not have a problem repaying it later. In other words, credit scoring, which measures my ability to repay the loan, should be a function of the loan size.

Now, let's extend this view just a little bit more. The larger the loan size, the higher the credit score that should be required for the borrower, and therefore the higher the hurdle. The smaller the loan size, the lower the credit score that should be required for the borrower, and the lower the hurdle.

If that is the case, then for any given borrower, there should be a loan size that represents a manageable hurdle. For any kind of borrower, if we keep reducing the loan size, we will eventually find an amount that matches the maximum credit score they can achieve.

Maxima’s MBela team with an MBela agent at her house after a community gathering. / Koh Terai

The above paragraphs outline a little theorem about credit scoring, which is my favorite. Of course, we can take a further step to consider how we might apply it in practice.

Why don't we just look for the (maximum) loan size we believe a borrower can handle, and use that as their credit score? Rather than producing a score like '670' or '740', it would be easier for everyone to understand that $500 is the maximum possible amount they would be allowed to borrow. If the amount is clear, borrowers can plan their investment.

 We are actually applying this approach in a loan product currently being offered by Maxima, our partner in Cambodia. Their small digital loans project (also known as MBela) uses an automated assessment process to provide a credit score in the form of the maximum amount each person can borrow. The resulting credit score is easy for both the agent and borrower to understand.

Gojo wants to provide services that are innovative in their simplicity.


Yoshinari Noguchi is a researcher at Gojo and Company. He works in Gojo’s R&D team, and is currently looking into new ways to understand and support money management for low-income people, as well as analysis of data from the Hrishipara diaries and Gojo’s own financial diary projects.

October 4, 2021

A Little Theorem About Credit Scoring

In order to speed up loan approval processes, many banks and microfinance institutions use computer algorithms to calculate credit scores. I'm sure many of you are familiar with seeing a numerical credit score like '700'.

Credit scoring collects various pieces of information about a loan applicant and maps them to a single number. Based on the applicant’s loan repayment history, their use of other financial services, and other factors, the algorithm calculates a score such as '670 for this applicant', '740 for that applicant', and so on. And if the score is lower than the predefined threshold, the loan will not be approved.

Here, I would like to introduce a little theorem that makes up a part of Gojo's credit scoring approach.

Whether or not you can repay a loan without issues depends to a large extent on the size of the loan. For example, if I take a loan of $1 million, and spend it all at once without thinking, I will probably have a problem repaying it later. However, if I take a loan of $1, and use it to pay for some expenses, I will probably not have a problem repaying it later. In other words, credit scoring, which measures my ability to repay the loan, should be a function of the loan size.

Now, let's extend this view just a little bit more. The larger the loan size, the higher the credit score that should be required for the borrower, and therefore the higher the hurdle. The smaller the loan size, the lower the credit score that should be required for the borrower, and the lower the hurdle.

If that is the case, then for any given borrower, there should be a loan size that represents a manageable hurdle. For any kind of borrower, if we keep reducing the loan size, we will eventually find an amount that matches the maximum credit score they can achieve.

Maxima’s MBela team with an MBela agent at her house after a community gathering. / Koh Terai

The above paragraphs outline a little theorem about credit scoring, which is my favorite. Of course, we can take a further step to consider how we might apply it in practice.

Why don't we just look for the (maximum) loan size we believe a borrower can handle, and use that as their credit score? Rather than producing a score like '670' or '740', it would be easier for everyone to understand that $500 is the maximum possible amount they would be allowed to borrow. If the amount is clear, borrowers can plan their investment.

 We are actually applying this approach in a loan product currently being offered by Maxima, our partner in Cambodia. Their small digital loans project (also known as MBela) uses an automated assessment process to provide a credit score in the form of the maximum amount each person can borrow. The resulting credit score is easy for both the agent and borrower to understand.

Gojo wants to provide services that are innovative in their simplicity.


Yoshinari Noguchi is a researcher at Gojo and Company. He works in Gojo’s R&D team, and is currently looking into new ways to understand and support money management for low-income people, as well as analysis of data from the Hrishipara diaries and Gojo’s own financial diary projects.

August 27, 2021

Designing technologies for financial inclusion

In today's digital world, physical cash is rapidly becoming a relic of traditional financial systems that have disadvantaged the unbanked. By combining mobile digital financial tools (such as mobile remittances and loan disbursal) with other money management tools (such as financial education), we believe unbanked people can access financial services and break out of the poverty cycle. At Gojo, we wish to include financially excluded people and enable them to achieve financial goals and self-sufficiency.

I joined Gojo as a Software Engineer in August 2020 to enable this mission and solve our mobile engineering challenges, of which there are many. I’m going to talk about two of these today.

Challenge #1:

How do you create a Digital Field Application system that works even if the cell tower is down?

Most of the time, we take internet access for granted. That’s not the case for our customers in many countries, where the internet can be patchy and a precious resource. In order to ensure that our DFA didn’t stop working when the internet did, we had to architect our technology to be offline-first.

First, we loaded our app onto an Android tablet with 32GB of storage. We were able to store all the relevant data like names, photos, and loans locally on each device. The user, typically someone like a loan agent, doesn’t even need to know whether the tablet is online or offline, because the app behaves the same either way.

In the event of the internet dropping off, as soon as the tablet is reconnected to the internet, the data automatically syncs with our servers. That enables us to maintain data quality despite patchy internet.

Field officer taking photos of new M-Lady client using Gojo's DFA / Koh Terai

Challenge #2:

How do you enable field agents to update their Customer Forms on the fly to capture desired and customisable client data?

A critical piece of our Digital Field Application is to collect client information on tablets. This information is then used to make a decision on whether a client is eligible for a loan or not. These forms can vary widely depending on the data capture requirements of the partner. Keeping the fact in mind that the KYC forms could change on a regular basis, it did not make sense for us to go for a conventional route, i.e., to hardcode forms on the tablet itself.

We solved this problem by implementing the SDUI (Server Driven User Interface) architecture for our form screens. It works in conjunction with the offline architecture I mentioned above to render the latest version of the form to the client when the internet connectivity is present, or the latest cached version in the offline scenario. 

It provided us the following benefits: 

  1. Partners no longer need to depend on mobile developers to update the app to show specific changes in forms or to change the order of the UI. An agent can now use a web portal to make any changes he/she wants in the forms and it would be reflected in the app instantly.
  2. It’s easier for loan agents to introduce new form fields, like images and map views from their office computers and have it reflect on the mobile app.
  3. It enables the engineering team to create more reusable form components and scale across partners, because we do not have to hardcode the forms for each of our partners.

As we continue to scale our Digital Field Application across Gojo partner companies, these solutions will evolve, but we're confident that our approach of immersive design and innovative development is the best way to yield technology that is as resilient and adaptive as the people in the places where it is meant to be used.


Jeet Dholakia works as part of Gojo's technology team as a software engineer, focusing particularly on mobile engineering. He is passionate about solving complex engineering problems and good mobile design, and is currently working on Gojo's Digital Field Application and Customer Mobile Application.

August 27, 2021

Designing technologies for financial inclusion

In today's digital world, physical cash is rapidly becoming a relic of traditional financial systems that have disadvantaged the unbanked. By combining mobile digital financial tools (such as mobile remittances and loan disbursal) with other money management tools (such as financial education), we believe unbanked people can access financial services and break out of the poverty cycle. At Gojo, we wish to include financially excluded people and enable them to achieve financial goals and self-sufficiency.

I joined Gojo as a Software Engineer in August 2020 to enable this mission and solve our mobile engineering challenges, of which there are many. I’m going to talk about two of these today.

Challenge #1:

How do you create a Digital Field Application system that works even if the cell tower is down?

Most of the time, we take internet access for granted. That’s not the case for our customers in many countries, where the internet can be patchy and a precious resource. In order to ensure that our DFA didn’t stop working when the internet did, we had to architect our technology to be offline-first.

First, we loaded our app onto an Android tablet with 32GB of storage. We were able to store all the relevant data like names, photos, and loans locally on each device. The user, typically someone like a loan agent, doesn’t even need to know whether the tablet is online or offline, because the app behaves the same either way.

In the event of the internet dropping off, as soon as the tablet is reconnected to the internet, the data automatically syncs with our servers. That enables us to maintain data quality despite patchy internet.

Field officer taking photos of new M-Lady client using Gojo's DFA / Koh Terai

Challenge #2:

How do you enable field agents to update their Customer Forms on the fly to capture desired and customisable client data?

A critical piece of our Digital Field Application is to collect client information on tablets. This information is then used to make a decision on whether a client is eligible for a loan or not. These forms can vary widely depending on the data capture requirements of the partner. Keeping the fact in mind that the KYC forms could change on a regular basis, it did not make sense for us to go for a conventional route, i.e., to hardcode forms on the tablet itself.

We solved this problem by implementing the SDUI (Server Driven User Interface) architecture for our form screens. It works in conjunction with the offline architecture I mentioned above to render the latest version of the form to the client when the internet connectivity is present, or the latest cached version in the offline scenario. 

It provided us the following benefits: 

  1. Partners no longer need to depend on mobile developers to update the app to show specific changes in forms or to change the order of the UI. An agent can now use a web portal to make any changes he/she wants in the forms and it would be reflected in the app instantly.
  2. It’s easier for loan agents to introduce new form fields, like images and map views from their office computers and have it reflect on the mobile app.
  3. It enables the engineering team to create more reusable form components and scale across partners, because we do not have to hardcode the forms for each of our partners.

As we continue to scale our Digital Field Application across Gojo partner companies, these solutions will evolve, but we're confident that our approach of immersive design and innovative development is the best way to yield technology that is as resilient and adaptive as the people in the places where it is meant to be used.


Jeet Dholakia works as part of Gojo's technology team as a software engineer, focusing particularly on mobile engineering. He is passionate about solving complex engineering problems and good mobile design, and is currently working on Gojo's Digital Field Application and Customer Mobile Application.

March 30, 2021

Familiar Objects Used in Unfamiliar Ways – Smartphones in Rural Cambodia

Last March, I conducted two weeks of ethnographic field research in rural Cambodia with the local staff at our partner company Maxima.

Aside from learning about the villagers and their behaviours around money, I also tried to understand their relationship with technology.

During my research, I observed one phenomenon that surprised me.

Many of the homes I visited had mysterious numbers written on their ceilings. They were written with permanent marker, or etched into the wood. I was baffled by what they were.

Mysterious numbers written and scratched into the ceiling of a home in Banteay Meas, Cambodia / Koh Terai

Can you guess what they are?

It turns out that they are phone numbers of contacts that are important to them — doctors, police, their family members, and relatives.

The baffling part is that these people all owned feature phones, and some of them even owned smartphones.

So naturally I asked them, “why don’t you put these numbers into your phone?

Their responses made me smile.

I don’t know how to register numbers into my phone, I only know how to receive calls”.

My phone is in English and besides, I can’t read

If I lose my phone, I would lose my data.”

“If the numbers stay in the phone, they sometimes get deleted. They never move if they are on the ceiling.

My phone is in English and besides, I can’t read

I felt enlightened after hearing their responses. It became clear to me how their relationships to their mobile devices are quite different from the relationship I have with my smartphone.

For me, this leads to other interesting questions we could ask like…
- What are their relationships with their mobile devices like?
- How would that influence their relationship to mobile apps?
- Does this behaviour tell us anything about the strengths of social ties in these communities?
- Are there clues we can derive from the way people use spatial memory to organize information?

“I got this phone 2 years ago. I don’t know how to use the phone. I only receive calls. I only remember if the last two numbers are 27 it’s my first daughter, if its 20, it’s my second daughter.”

How many people do you know that store phone numbers on their ceilings at home?


Koh designs products and services for Gojo. He spends time listening to clients and potential customers to deliver well-intentioned financial and digital products for low-income households.

March 30, 2021

Familiar Objects Used in Unfamiliar Ways  –  Smartphones in Rural Cambodia

Last March, I conducted two weeks of ethnographic field research in rural Cambodia with the local staff at our partner company Maxima.

Aside from learning about the villagers and their behaviours around money, I also tried to understand their relationship with technology.

During my research, I observed one phenomenon that surprised me.

Many of the homes I visited had mysterious numbers written on their ceilings. They were written with permanent marker, or etched into the wood. I was baffled by what they were.

Mysterious numbers written and scratched into the ceiling of a home in Banteay Meas, Cambodia / Koh Terai

Can you guess what they are?

It turns out that they are phone numbers of contacts that are important to them — doctors, police, their family members, and relatives.

The baffling part is that these people all owned feature phones, and some of them even owned smartphones.

So naturally I asked them, “why don’t you put these numbers into your phone?

Their responses made me smile.

I don’t know how to register numbers into my phone, I only know how to receive calls”.

My phone is in English and besides, I can’t read

If I lose my phone, I would lose my data.”

“If the numbers stay in the phone, they sometimes get deleted. They never move if they are on the ceiling.

My phone is in English and besides, I can’t read

I felt enlightened after hearing their responses. It became clear to me how their relationships to their mobile devices are quite different from the relationship I have with my smartphone.

For me, this leads to other interesting questions we could ask like…
- What are their relationships with their mobile devices like?
- How would that influence their relationship to mobile apps?
- Does this behaviour tell us anything about the strengths of social ties in these communities?
- Are there clues we can derive from the way people use spatial memory to organize information?

“I got this phone 2 years ago. I don’t know how to use the phone. I only receive calls. I only remember if the last two numbers are 27 it’s my first daughter, if its 20, it’s my second daughter.”

How many people do you know that store phone numbers on their ceilings at home?


Koh designs products and services for Gojo. He spends time listening to clients and potential customers to deliver well-intentioned financial and digital products for low-income households.

January 14, 2021

Building a credit scorecard in Myanmar

The landscape of Hpa-an, Kayin State, Myanmar. / Taejun Shin

Myanmar’s financial services industry is nascent compared to the rest of the world, since the country only started to open up after the transition in 2011 from military rule to a civilian government. With the transition came liberalization of the financial services industry, with the Central Bank of Myanmar becoming an autonomous entity, and the enactment of the Microfinance business law in 2012. Since then, the industry has been playing catch up with the rest of the world, specifically in the area of mass market consumer lending.

Banks in Myanmar have traditionally served the corporate sector with credit, and have only recently started to slowly expand their reach into the SME sector, with a couple of non-traditional banks dipping their toes into consumer lending. The biggest obstacle banks face is the majority of the population’s lack of credit history. This creates a catch-22 for the risk-averse banking sector, who will not lend to consumers without credit history, but cannot build credit histories for consumers without taking the risk of lending in the first place. Microfinance institutions have been left to pick up where banks fell short in providing lending services to consumers, taking high risk, and building credit histories.

Microfinance in Myanmar started with the mission of getting people out of poverty and extending financial inclusion. The gap in the provision of mainstream financial services has led to the popularity of microfinance among the un/underserved credit-hungry populace. As a result, while maintaining its social mission, the microfinance sector has also grown to be a provider of mass market retail lending, ranging from consumer lending to micro/small business lending. Such rapid expansion in the lending scene has brought the need for credit scoring to the forefront, especially among the no/thin file segment of the population. This is where the sector’s years of trial and error in building the credit history of no/thin file clients can begin to bear fruit, as the sector starts to address the need for stronger credit scoring and risk management by building credit scorecards.

A lady selling flowers to visitors of Bagan, the most popular tourist destination in Myanmar. / Taejun Shin

Credit scorecards: An introduction

So, what is a credit scorecard?

It is the heart of credit scoring. It is a checklist of data points that are collected and weighted to spit out a score that we call a credit score, and financial institutions use this score to measure the risk level of a consumer. Consumers who have high credit scores are usually considered low-risk, while consumers on the other end of the spectrum, who have low credit scores, are considered high-risk.

The credit score and its associated risk level can decide whether a consumer gets approved for a loan, the pricing on the loan (risk-weighted pricing), and in some cases, even the loan amount and term. With credit scoring playing an important role in the decision-making process, the need to understand how the credit scorecard is made becomes critical.

A credit scorecard is created by looking at data on past loans that the institution has made so that it can extrapolate its experience of past loans to future consumers. To do this, they first need to classify consumers as either “good” or “bad”, and an analysis is carried out to explore and extract a set of characteristics that makes a borrower “good” or “bad”. In this scenario, the definition of a “bad” consumer, in hindsight, is any consumer to whom the institution would choose not to offer a loan again. There are two main types of scorecards for making such an analysis: an expert scorecard and a statistical scorecard.

Let us begin with the expert scorecard. It is the most basic credit scorecard and the most commonly used scorecard. As its name suggests, it is a scorecard made with inputs from an expert. People with years of experience in lending and credit appraisal make a list of characteristics to check and score for any consumers applying for the loan. This is a very manual process that relies on the personal experience of seasoned loan officers and credit managers in the case of microfinance, and of the underwriting team, in the case of banks.

The statistical scorecard does not draw on any personal experience but instead on statistics. The scorecard is built by using regression analysis to find correlations between data points collected from consumers and the performance of their past loans. This often means that an institution has collected hundreds, if not thousands, of data points from consumers and their past loans to find the correlations.

There is a midway approach, aptly called a hybrid scorecard. This is the combination of the two scorecards where the statistical scorecard is evaluated by experts to create a final version of the scorecard.

Creating a credit scorecard

Financial institutions that are looking to build a scorecard need to evaluate whether they have sufficient data points covering:

  • Transaction history (volume and amounts of deposits, withdrawals, cash ins, cash outs, and payments)
  • Saving history (balances in individual account or across all deposit accounts)
  • Demographics (age, gender, location, etc.)
  • Loan performance (number of times a consumer is late for previous loan instalments, number of days late for previous instalments, history of delinquency)
  • Income data (individual / consolidated debt to income ratio)
  • Relationship with the institution (how long the consumer has been with the institution, other products of the institution used by the consumer)
  • Alternative sources of data such as the credit bureau, call/text data, social media usage, etc.

The more data points, the better the statistical scorecard is. If the institution does not have access to or has not accumulated sufficient relevant data points, they can create an initial scorecard by using expert team members who have the experience to make judgement calls in lending, while gradually transitioning towards a statistical scorecard. 

A restaurant owner providing buffet lunch for local people in Yangon City. / Taejun Shin

Transitioning to a statistical scorecard: The example of MIFIDA

The following is an example of one of Gojo’s partner companies, Microfinance Delta International (MIFIDA), and its journey to create a scorecard.

MIFIDA is a microfinance institution in Myanmar with around 150,000 customers and a portfolio of around $40 million. It was incorporated in 2013 but hit its stride in 2017, when it grew from a handful of branches to 60+ branches today. With such growth, the need to reevaluate its risk management policies and credit assessment became apparent. This in turn highlighted the need for a scorecard for its customers.

MIFIDA already had a scorecard for its MSME customers, but it was a basic expert scorecard that covered the usual characteristics such as: debt coverage ratio, the ratio of repayment amount to income, number of outstanding loans, age, years in the business receiving the loan, etc. But it did not have a scorecard for its mass market lending products, such as its group loans.

MIFIDA therefore set out to reevaluate its current MSME scorecard and to create a new scorecard from scratch for its group loans. Below, I will cover the re-evaluation and update of the MSME scorecard, and the challenges we encountered in the process. I hope to cover our journey toward creating a new scorecard for the group loans in a later post.

Relevant data is paramount for making a statistical scorecard, and this is exactly what MIFIDA did not have. It had only implemented its core banking system in recent months and even then, it only had transactional data going back as far as the data that had been migrated into the system. Despite being around seven years old, MIFIDA did not have digitised historical data on clients. There was also no guarantee that the digitised data was reliable.

This ruled out immediate creation of the statistical scorecard for MIFIDA, but as they had experts who have been making loan decisions for years now, they decided to create an expert scorecard based on the experience of their staff. They listed down everything that made a consumer “good” and “bad”. From that listing, the team trimmed it down to 14 specific characteristics that would be most telling of the customer’s behavior and provided the weightings on each characteristic to be scored. A new application form was then drafted so that the data needed for scoring could be captured.

Market-wide challenges in credit scoring

MIFIDA is using this new expert scorecard and application form as stepping stones toward a future statistical scorecard of its own. Apart from the lack of data points mentioned above, the current challenges that MIFIDA is facing in creating the statistical scorecard are:

  1. A lack of data analysts and data scientists in Myanmar. Even if you have the data, there are few people in Myanmar with the skills to do the necessary analytics to build and produce the scorecard. It would require a person well versed in R or Python to handle large datasets, do exploratory data analysis, find correlations using regression or one of a few other methods, and then make a production-level scorecard that could be used in the field.
  2. The lack of a credit bureau. Anyone who wants to double check a customer’s self-reported credit history will simply have to trust the consumer as there is no centralized database to check against. In recent years, MCIX (Myanmar Credit Info Exchange) has started to provide such a service to the microfinance sector, but it is still a nascent endeavour, as it currently only shows some of the loans that the customer has taken from other microfinance institutions, and sharing of delinquency data is still a work in progress. Until MCIX or the national credit bureau are fully-fledged,  with the majority of financial institutions onboard, MIFIDA will have to check credit histories either by building these histories itself, or through traditional means such as asking family, relatives or local authorities.
  3. Tying into the institutional lack of data is that most customers are no/thin file customers who are only just beginning to be financially included. This means that they are at the start of their journey to build a credit history with a formal financial institution. Building such histories takes time. On the other hand, it also presents an opportunity to financial service providers to get the data they want to collect from customers right, so that it can be processed and used for scoring in the future.

Financial institutions in Myanmar, MIFIDA included, are currently working on overcoming those challenges of building a statistical scorecard and transitioning from expert scorecards, as there is a whole world of new opportunities if the transition is successful. 

An artisan who makes umbrellas in Pathein City. The town is known for umbrellas. / Taejun Shin

The rewards of better credit scoring

Myanmar has seen one example of an institution that is inching closer to a full statistical scorecard, and the opportunity this has provided to that institution.

The institution is Yoma Bank. Their digital lending product, called SMART Credit, is made for the mass market with a hybrid scorecard in the backend that is recalibrated every year with the help of Experian, one of the biggest providers of credit scoring and analytics in the world. This has helped Yoma Bank to expand its lending portfolio to everyday consumers and to a new market segment that it would not normally lend to due to the associated risk.

MIFIDA hopes to replicate that success by building its own customers’ credit history, while using an expert scorecard to mitigate the current risks until sufficient data is collected for a statistical scorecard. MIFIDA will also look to move onto digital lending and digitizing much of its operations so that its loan officers can focus more on building relationships with customers instead of focusing on application forms and transactions. Such digitization would allow for the collection of well-structured data points that could be used to move onto a statistical model, enabling MIFIDA to expand more easily to new customer segments with reduced risk in future by providing a comparable baseline for the new segment’s credit scoring.


Kaung Set Lin is Gojo's Country Officer for Myanmar, and has over 6 years of experience in Myanmar's financial sector, primarily focusing on developing and implementing digital financial products. His work includes managing the rollout of Gojo's digital products, including our Digital Field Application (DFA).

January 14, 2021

Building a credit scorecard in Myanmar

The landscape of Hpa-an, Kayin State, Myanmar. / Taejun Shin

Myanmar’s financial services industry is nascent compared to the rest of the world, since the country only started to open up after the transition in 2011 from military rule to a civilian government. With the transition came liberalization of the financial services industry, with the Central Bank of Myanmar becoming an autonomous entity, and the enactment of the Microfinance business law in 2012. Since then, the industry has been playing catch up with the rest of the world, specifically in the area of mass market consumer lending.

Banks in Myanmar have traditionally served the corporate sector with credit, and have only recently started to slowly expand their reach into the SME sector, with a couple of non-traditional banks dipping their toes into consumer lending. The biggest obstacle banks face is the majority of the population’s lack of credit history. This creates a catch-22 for the risk-averse banking sector, who will not lend to consumers without credit history, but cannot build credit histories for consumers without taking the risk of lending in the first place. Microfinance institutions have been left to pick up where banks fell short in providing lending services to consumers, taking high risk, and building credit histories.

Microfinance in Myanmar started with the mission of getting people out of poverty and extending financial inclusion. The gap in the provision of mainstream financial services has led to the popularity of microfinance among the un/underserved credit-hungry populace. As a result, while maintaining its social mission, the microfinance sector has also grown to be a provider of mass market retail lending, ranging from consumer lending to micro/small business lending. Such rapid expansion in the lending scene has brought the need for credit scoring to the forefront, especially among the no/thin file segment of the population. This is where the sector’s years of trial and error in building the credit history of no/thin file clients can begin to bear fruit, as the sector starts to address the need for stronger credit scoring and risk management by building credit scorecards.

A lady selling flowers to visitors of Bagan, the most popular tourist destination in Myanmar. / Taejun Shin

Credit scorecards: An introduction

So, what is a credit scorecard?

It is the heart of credit scoring. It is a checklist of data points that are collected and weighted to spit out a score that we call a credit score, and financial institutions use this score to measure the risk level of a consumer. Consumers who have high credit scores are usually considered low-risk, while consumers on the other end of the spectrum, who have low credit scores, are considered high-risk.

The credit score and its associated risk level can decide whether a consumer gets approved for a loan, the pricing on the loan (risk-weighted pricing), and in some cases, even the loan amount and term. With credit scoring playing an important role in the decision-making process, the need to understand how the credit scorecard is made becomes critical.

A credit scorecard is created by looking at data on past loans that the institution has made so that it can extrapolate its experience of past loans to future consumers. To do this, they first need to classify consumers as either “good” or “bad”, and an analysis is carried out to explore and extract a set of characteristics that makes a borrower “good” or “bad”. In this scenario, the definition of a “bad” consumer, in hindsight, is any consumer to whom the institution would choose not to offer a loan again. There are two main types of scorecards for making such an analysis: an expert scorecard and a statistical scorecard.

Let us begin with the expert scorecard. It is the most basic credit scorecard and the most commonly used scorecard. As its name suggests, it is a scorecard made with inputs from an expert. People with years of experience in lending and credit appraisal make a list of characteristics to check and score for any consumers applying for the loan. This is a very manual process that relies on the personal experience of seasoned loan officers and credit managers in the case of microfinance, and of the underwriting team, in the case of banks.

The statistical scorecard does not draw on any personal experience but instead on statistics. The scorecard is built by using regression analysis to find correlations between data points collected from consumers and the performance of their past loans. This often means that an institution has collected hundreds, if not thousands, of data points from consumers and their past loans to find the correlations.

There is a midway approach, aptly called a hybrid scorecard. This is the combination of the two scorecards where the statistical scorecard is evaluated by experts to create a final version of the scorecard.

Creating a credit scorecard

Financial institutions that are looking to build a scorecard need to evaluate whether they have sufficient data points covering:

  • Transaction history (volume and amounts of deposits, withdrawals, cash ins, cash outs, and payments)
  • Saving history (balances in individual account or across all deposit accounts)
  • Demographics (age, gender, location, etc.)
  • Loan performance (number of times a consumer is late for previous loan instalments, number of days late for previous instalments, history of delinquency)
  • Income data (individual / consolidated debt to income ratio)
  • Relationship with the institution (how long the consumer has been with the institution, other products of the institution used by the consumer)
  • Alternative sources of data such as the credit bureau, call/text data, social media usage, etc.

The more data points, the better the statistical scorecard is. If the institution does not have access to or has not accumulated sufficient relevant data points, they can create an initial scorecard by using expert team members who have the experience to make judgement calls in lending, while gradually transitioning towards a statistical scorecard. 

A restaurant owner providing buffet lunch for local people in Yangon City. / Taejun Shin

Transitioning to a statistical scorecard: The example of MIFIDA

The following is an example of one of Gojo’s partner companies, Microfinance Delta International (MIFIDA), and its journey to create a scorecard.

MIFIDA is a microfinance institution in Myanmar with around 150,000 customers and a portfolio of around $40 million. It was incorporated in 2013 but hit its stride in 2017, when it grew from a handful of branches to 60+ branches today. With such growth, the need to reevaluate its risk management policies and credit assessment became apparent. This in turn highlighted the need for a scorecard for its customers.

MIFIDA already had a scorecard for its MSME customers, but it was a basic expert scorecard that covered the usual characteristics such as: debt coverage ratio, the ratio of repayment amount to income, number of outstanding loans, age, years in the business receiving the loan, etc. But it did not have a scorecard for its mass market lending products, such as its group loans.

MIFIDA therefore set out to reevaluate its current MSME scorecard and to create a new scorecard from scratch for its group loans. Below, I will cover the re-evaluation and update of the MSME scorecard, and the challenges we encountered in the process. I hope to cover our journey toward creating a new scorecard for the group loans in a later post.

Relevant data is paramount for making a statistical scorecard, and this is exactly what MIFIDA did not have. It had only implemented its core banking system in recent months and even then, it only had transactional data going back as far as the data that had been migrated into the system. Despite being around seven years old, MIFIDA did not have digitised historical data on clients. There was also no guarantee that the digitised data was reliable.

This ruled out immediate creation of the statistical scorecard for MIFIDA, but as they had experts who have been making loan decisions for years now, they decided to create an expert scorecard based on the experience of their staff. They listed down everything that made a consumer “good” and “bad”. From that listing, the team trimmed it down to 14 specific characteristics that would be most telling of the customer’s behavior and provided the weightings on each characteristic to be scored. A new application form was then drafted so that the data needed for scoring could be captured.

Market-wide challenges in credit scoring

MIFIDA is using this new expert scorecard and application form as stepping stones toward a future statistical scorecard of its own. Apart from the lack of data points mentioned above, the current challenges that MIFIDA is facing in creating the statistical scorecard are:

  1. A lack of data analysts and data scientists in Myanmar. Even if you have the data, there are few people in Myanmar with the skills to do the necessary analytics to build and produce the scorecard. It would require a person well versed in R or Python to handle large datasets, do exploratory data analysis, find correlations using regression or one of a few other methods, and then make a production-level scorecard that could be used in the field.
  2. The lack of a credit bureau. Anyone who wants to double check a customer’s self-reported credit history will simply have to trust the consumer as there is no centralized database to check against. In recent years, MCIX (Myanmar Credit Info Exchange) has started to provide such a service to the microfinance sector, but it is still a nascent endeavour, as it currently only shows some of the loans that the customer has taken from other microfinance institutions, and sharing of delinquency data is still a work in progress. Until MCIX or the national credit bureau are fully-fledged,  with the majority of financial institutions onboard, MIFIDA will have to check credit histories either by building these histories itself, or through traditional means such as asking family, relatives or local authorities.
  3. Tying into the institutional lack of data is that most customers are no/thin file customers who are only just beginning to be financially included. This means that they are at the start of their journey to build a credit history with a formal financial institution. Building such histories takes time. On the other hand, it also presents an opportunity to financial service providers to get the data they want to collect from customers right, so that it can be processed and used for scoring in the future.

Financial institutions in Myanmar, MIFIDA included, are currently working on overcoming those challenges of building a statistical scorecard and transitioning from expert scorecards, as there is a whole world of new opportunities if the transition is successful. 

An artisan who makes umbrellas in Pathein City. The town is known for umbrellas. / Taejun Shin

The rewards of better credit scoring

Myanmar has seen one example of an institution that is inching closer to a full statistical scorecard, and the opportunity this has provided to that institution.

The institution is Yoma Bank. Their digital lending product, called SMART Credit, is made for the mass market with a hybrid scorecard in the backend that is recalibrated every year with the help of Experian, one of the biggest providers of credit scoring and analytics in the world. This has helped Yoma Bank to expand its lending portfolio to everyday consumers and to a new market segment that it would not normally lend to due to the associated risk.

MIFIDA hopes to replicate that success by building its own customers’ credit history, while using an expert scorecard to mitigate the current risks until sufficient data is collected for a statistical scorecard. MIFIDA will also look to move onto digital lending and digitizing much of its operations so that its loan officers can focus more on building relationships with customers instead of focusing on application forms and transactions. Such digitization would allow for the collection of well-structured data points that could be used to move onto a statistical model, enabling MIFIDA to expand more easily to new customer segments with reduced risk in future by providing a comparable baseline for the new segment’s credit scoring.


Kaung Set Lin is Gojo's Country Officer for Myanmar, and has over 6 years of experience in Myanmar's financial sector, primarily focusing on developing and implementing digital financial products. His work includes managing the rollout of Gojo's digital products, including our Digital Field Application (DFA).

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Kshama Fernandes

Outside Director

Kshama has three decades of experience in Capital Markets, Risk Management, and Structured Finance, with the last 15 years focused on the financial inclusion space in India. Respected for her knowledge and commitment towards the cause of unleashing the power of finance for the greater good, Kshama has been a member of various High Powered Committees set up by the Government of India and has worked on consulting assignments for the World Bank, the Chicago Mercantile Exchange, Ministry of Finance, Government of India, and NSEIT. Through her innovative and pioneering work, she has been instrumental in creating and developing the market for debt for the underbanked in India. Kshama is recognized as a leading figure in the Indian financial markets, and in the world of impact investing. She is also the Vice Chairperson of the Northern Arc Group, a leading finance company in India that invests and connects underbanked institutions and businesses to capital markets investors.

She has a Bachelor's in Mathematics, a Master's in Management, and a Ph.D. in Finance. An adventure sports enthusiast, Kshama is a trained mountaineer, sailor, skydiver, and an ardent biker.

Almira Zejnilagic

Outside Director

Almira has two decades of experience in risk and crisis strategy management, having worked as an advisor, board member and management, as well as having extensive Investment Committee experience. Most recently she was a senior executive in a global, fast-growing Web 3 financial services business and previously a Partner at FTI Consulting where she spent a decade and helped build and ran Global Risk and Investigation Practic in Europe, Central Asia and Africa.

During her formative years, as a Bosnian refugee, Almira experienced challenges relating to remittances and access to finance, which later shaped her keen interest in finacial inclusion and digital finance as well as broader issues of social justice.

Almira is a Young Global Leader of the World Economic Forum. She speaks English, Serbo-Croatian and Russian (as well as some basic Tajik). She enjoys reading and cooking with her family.

Abhishek Iyer

Regional Finance

Abhishek has joined Gojo & Company as part of the Finance team. He is a qualified Chartered Accountant with the Institute of Chartered Accountants of India and has over 6 years of experience across the banking and financial sector & has worked across housing finance, NBFC, microfinance, and fintech. He is originally from Mumbai (India) and is currently living in the city of Bengaluru in the state of Karnataka in India.

Prior to joining Gojo, he worked at Rupeek Fintech which is asset backed gold lending co. At Rupeek he was responsible for managing the financial reporting & audits of Rupeek Fintech & its subsidiary Rupeek Capital.

Outside of work, he enjoys playing cricket and badminton, and loves cooking.

Works in: India

Vidary Inthamone

Debt Fundraising & Treasury Manager

Vidary joined Gojo in September 2022, working part of her time in the finance team. She has over 10 years of experience in microfinance - in the investment department at the holding company Advans International, and in the operations department whilst working for a Mexican MFI at the beginning of her career.

The other part of her time as an independent consultant is still dedicated to the microfinance industry, working mostly on ESG related matters.

Vidary graduated from EM Lyon, Master of Science in Management, specialized in Finance & International business. She speaks French, English, Spanish fluently and can be conversational in Slovak and Laotian.

Vidary loves soul music, cooking, travelling, mountain climbing and surfing. She’s the mother of 2 young boys.

Works in: Slovakia and France

松村 葉子

Legal & Compliance Officer

2023年10月より五常の法務及びコンプライアンスを担当。日本法の弁護士。

2009年に弁護士登録をした後、クリフォードチャンス外国法共同事務所のコーポレート部門において5年間勤務。その後上場直後の(株)リクルートに移籍し、多くの大型M&Aやベンチャー投資、株式報酬、役員関連契約、開示等の法務を担当。

プライベートでは2人の幼児の母。五常での仕事と育児を楽しく両立させたいと考えている。世界の絶景の写真集を見ながら、次の旅行先を考えるのが好き。

勤務地: 東京

Yoko Matsumura

Legal & Compliance Officer

Starting in October 2023, Yoko is responsible for legal and compliance matters at Gojo. She is a qualified attorney-at-law in Japan.

After becoming a registered attorney-at-law in 2009, Yoko spent five years working in the corporate department of Clifford Chance's Tokyo office. Subsequently, she joined Recruit Co., Ltd. right after its initial public offering, where she handled a wide range of legal matters, including major M&A transactions, venture investments, stock-based compensation, and disclosure requirements.

In her personal life, Yoko is a mother of two children. She aspires to balance her work at Gojo with parenting and actually enjoying the process. Yoko loves browsing stunning photographs from around the world while contemplating her next vacation destination.

Location: Tokyo

Rania Manayra

Corporate Planning Officer

Rania started her journey with Gojo in January 2022 as an intern, working closely with the Corporate Planning and SPM/IM team. She mainly helped develop Gojo's Impact Reports, write and implement group-wide policies, and conduct social and environmental due diligence. She transitioned to becoming a full-time member in October 2023.

Prior to joining Gojo full-time, Rania studied at Keio University as a MEXT scholarship recipient and graduated with a Bachelor's degree in strategic management. During her time in university, she was a seminar lead for the International Business and Entrepreneurship Research lab, where she often served as student consultant for various companies and published several papers. She also interned at a global manufacturing company and volunteered at an Indonesian education NPO.

In her spare time, Rania enjoys cooking, reading sci-fi, and going to museums and art galleries.

Works in: Japan

Pooja Kumari Singh

Junior Internal Auditor

Dedicated to analyzing, assessing, and mitigating risks, Pooja is a part of the Internal Audit team at Gojo. She earned her master's degree in Post Graduate Diploma in Management with her major in Finance from Management Development Institute Murshidabad in April 2023. Certified as an ISO 31000:2018 Risk Management Specialist, Pooja started her journey with Gojo in June 2022 as an intern, working closely with the IA team, taking care of the data room, managing communication with the partner companies and building reports to be submitted to the Audit committee. Post completing her studies, she successfully transitioned her internship into full-time work at Gojo in July 2023 and is currently supporting the team with Audit functions and developing various policies such as the Internal Credit Risk Policy. Pooja had previously worked as an intern in a CA firm in India, where she drafted financial statements and was a business analyst for Purv Technologies, among other organisations.

Outside of work, she enjoys taking part in case study competitions primarily in finance and marketing. She is a sports enthusiast and loves travelling.

Grateful for the opportunities that have shaped her career so far, she is motivated to explore the world of finance!

Works in: India

香田 華奈

IR & Fundraising/IPO Project

2023年6月より五常のFinanceチームに参画し、IR、デッド•エクイティ調達、IPOプロジェクトに携わる。

五常入社前は、2015年に国際協力銀行に入行後、途上国でのインフラ案件を含む、日本企業が参画する様々な海外プロジェクト向け融資の組成・管理を担当。また、財務部では採算分析及び市場リスク分析に基づくALM戦略策定に従事。2022年、英国ケンブリッジ大学にて公共政策学の修士号を取得。

好きなことは、カフェめぐり、料理、旅行、温泉。一児の母。

勤務地:東京

Kana Koda

IR & Fundraising/IPO Project

Kana joined Gojo's finance team in June 2023, where she is involved in investor IR, debt/equity financing and the IPO project.

Prior to joining Gojo, she worked at the Japan Bank for International Cooperation (JBIC) since 2015, where she was mainly in charge of structuring and managing loans for various overseas projects in which Japanese companies participate, including infrastructure projects in developing countries. She also gained experiences in developing ALM strategies based on profitability and market risk analysis for the bank at the Treasury Department. In 2022, she graduated from the University of Cambridge, UK, with a Master of Public Policy.

She enjoys cafe-hopping, cooking, travelling and hot springs. Mother of one child.

Location: Japan

Ignacio Mas-Ribo

Board Member

Ignacio is a non-executive director at Gojo & Company, Senior Fellow at the Fletcher School's Council on Emerging Market Enterprises at Tufts University, and an independent consultant.

During 2015-2020, Ignacio was co-founder and executive director at the Digital Frontiers Institute, a not-for-profit that develops professional development training courses around digital money and payments. Previously, he was Deputy Director in the Financial Services for the Poor program at the Bill & Melinda Gates Foundation and Senior Advisor at the Technology Program at CGAP. I have been Director of Global Business Strategy at Vodafone Group, Executive VP of Marketing and Account Management at DoCoMo interTouch, and Senior Manager responsible for telecoms investments in Europe for Intel Capital.

Ignacio has undergraduate degrees in maths and economics from MIT and a PhD in economics from Harvard University. He has been Adjunct Professor at the Booth School of Business at the University of Chicago.

Mehnaaz Rehman

Deputy Manager - HR & Admin

Mehnaaz joined Gojo in March, 2023 as an Deputy Manager- HR & Admin. She has 7 years of experience in HR and has managed Recruitment, Employee Engagement along with managing end to end employee lifecycle. Prior to joining Gojo, Mehnaaz was associated with Universal Sompo general insurance company where she worked as a HRBP heading North region , taking care of various employee greviances , and conducting GPTW surveys . Apart from Universal Sompo, she has also worked with Maxbupa Health insurance company which has given her exposure across industries.

At Gojo, she works under Human Resource and manages end to end employee life cycle with Admin related activities.

Mehnaaz did her Masters in Business Administration from RIT, Roorkee and did her BCA from her hometown Roorkee.

Mehnaaz lives in Ghaziabad , Uttar Pradesh with her family. She has a keen interes in Decoring , Dancing and travelling . She also loves to socialize with all age group people to establish more powerful bonds.

Works In: India

Charm Cai

オフィス・マネージャー

五常チームのオフィスマネージャーとしてメンバーのケアをしている。様々な業界を経験し、異なる文化や立場の人々への理解を深めてきた。メンバーにとって役立つ変化をもたらすべく、ポジティブでインクルーシブな環境づくりに取り組んでいる。

趣味は料理、猫と遊ぶこと、ボランティア活動と、海を眺めること。愛する家族や友人と過ごす穏やかな時間に感謝している。

勤務地:日本

Charm Cai

Office Manager

Charm takes care of Gojo team members as the office manager. Having worked in various industries and a strong understanding of different cultures and people from all walks of life, she always strives to make a difference for others. In Gojo, she is dedicated to creating a positive, welcoming, and inclusive environment for everyone.

In her spare time Charm likes to cook, play with cats, doing volunteer work, and watch the sea. She is thankful for her peaceful life with family and friends.

Works in: Japan

渡邉紘子

財務報告・会計

ファイナンスチームの一員として五常に入社し、主に会計と財務報告を担当している。

慶應義塾大学在学中に公認会計士試験に合格し、PwCあらた有限責任監査法人に入社。資産運用業界の監査、内部統制検証業務、金融規制アドバイザリー業務に従事し、IFRS、J-GAAPでの監査をそれぞれ経験。

趣味はクラリネットを吹くこと、野球観戦。

勤務地:日本

Hiroko Watanabe

Financial Reporting / Accounting

Hiroko is a Certified Public Accountant and works at Gojo as a member of the finance team, primarily working on accounting and financial reporting.

She passed the CPA exam in Japan while studying at Keio University and after graduation, she joined PwC Aarata LLC, where she engaged in audits of the asset management industry, internal control verification services, financial regulatory advisory services, and experienced audits under IFRS and J-GAAP.

Outside work, she enjoys playing the clarinet and watching baseball games.

Works in: Japan

Arya Murali

SPM & Impact Measurement Officer

A Master's in Social Innovation and Entrepreneurship graduate from the London School of Economics and a Chevening Scholar, Arya cares deeply about poverty alleviation, gender equality, education and youth development. At Gojo, Arya works on social performance management of Gojo’s partners and runs initiatives to measure impact of Gojo’s partners’ products and services on clients’ lives.

Prior to Gojo, she worked for 5 years in strategy, business development, community building, program management and leadership in NGOs, social enterprises and for-profit enterprises. Most recently, she served as the Vice President, India at Women in Technology International, a 30 year old pioneer in empowering women in technology across the globe, where she built and led WITI’s business for India. She has in the past built communities of 5000+ women in tech and conducted several online learning and mentorship programs.

Arya is also a TEDx speaker and one of the 18 young women to receive the prestigious WeTech Qualcomm Global Scholarship. In her spare time, she enjoys reading non-fiction books, writing blogs on her website (aryamurali.com) and listening to countless hours of Indian music.

Works in: India

菅沼 小春

財務報告・会計

五常では主に会計と財務報告を担当している。

大学2年次に公認会計士試験に合格し、EY新日本監査法人にて金商法・会社法監査及びIFRS導入アドバイザリーを経験後、デロイトトーマツファイナンシャルアドバイザリー合同会社にてクロスボーダーM&Aアドバイザリー、財務デューデリジェンス、カーブアウト支援等に従事。

五常外では、公認会計士・税理士の資格を活かし、スタートアップ企業に経営管理のアドバイザリーを行っている。また、五常財団事務局として運営に携わっている。

趣味はクラシック音楽鑑賞、ロードバイク、温泉めぐり。「環台(台湾をロードバイクで一周すること)」へのチャレンジを夢見ている。

勤務地:日本

イシャーク・スタルワラ

FP&A

財務計画・分析を担当。JP Morgan の元金融アナリストとして、財務分析、予算編成、予測、差異分析などを専門としていた。以前は、DeloitteにTax seniorとして勤務し、Tax戦略等を担当したほか、恵まれない人々のコミュニティを向上させ、社会的、経済的、慈善的な意識を広めるための同社イニシアチブである「Impact Days」に積極的に参加していた。

Jai Hind Collegeで商学を学び、IBSでMBA(Management Finance)を取得。分散型金融とデジタル通貨プロトコルに情熱を注いでいる。

財務分析においてアジャイル手法を用いることに細心の注意を払い、専門家として高く評価されている。目標は金融に関わるリーダーシップポジションで成長すること。趣味はスポーツ観戦とコメディ。

勤務地:インド

Ishaq Sutarwala

FP&A Officer

For Gojo, Ishaq works on Financial Planning & Analysis. As an ex-financial analyst at JP Morgan, he specialised in analysing financials, budgeting, forecasting and variance analysis. Before being an analyst, he worked with Deloitte as a tax senior taking care of all statutory compliances for its clients, assisting in quarterly projections and annual tax planning strategy. At Deloitte, he actively participated in ‘Impact Days’- the company’s initiative to spread social, economical and philanthropic awareness by uplifting underprivileged communities.

Ishaq did his MBA from IBS in Management Finance and graduated in Commerce from Jai Hind College, Mumbai. He is passionate about decentralised finance and digging deep into digital currency protocols.

Ishaq is scrupulous and professionally valued for using agile methods in executing financial analysis. Driven, he targets to grow in leadership positions pertaining to finance. He enjoys watching sports and comedy.

ミレーナ・ニコロヴァ-ヴァチコヴァ

社外取締役

投資銀行、ウェルスマネジメント、ベンチャーキャピタル、インパクト投資において20年以上の経験を有する金融セクターの専門家。幅広い経験を通じて、インパクトのために資金を投じることは、利益を損なうことなく、世の中のために強力な力となり得るという信念をもつ。

ミレーナは、スタートアップ向けアドバイザーのTherion Advisersの共同創業者兼Managing Partner、気候変動の課題解決に取り組む革新的なソリューションに投資するグローバル・ベンチャーキャピタルであるAera VCのVenture Partner、ベンチャーキャピタルAntlerのVenture Partnerを務めています。以前はロンドンでUBSグループ投資銀行部門のExecutive Director、シンガポールのウェルスマネジメントのコンサルタントを歴任。慈善活動にも力を注いでおり、複数のNGOの創設者やパートナー。米国証券アナリスト。London School of EconomicsでInternational Accounting and Financeの修士号を取得。

監査委員会及びインパクト委員会の委員を務める。

ローヤン・ドイ

社外取締役

以前の経歴は米国プルデンシャル・ファイナンシャル Chief Compliance Officer及びChief Ethics Officer、ヤマハ株式会社 Global Legal, Ethics & Compliance Advisor。

ヤマハ株式会社入社前には、プルデンシャル・ファイナンシャル、ステート・ストリート信託銀行、シグナ・コーポレーション、エース・リミテッドなどのグローバル大手金融機関各社でシニア法務担当者を歴任。北米、南米、アジア、欧州で200名以上の従業員を管理した経験も有する。また、Global Ethics Officerとして携わったプルデンシャル・ファイナンシャルは、2015年に初めて「世界で最も倫理的な企業」の1つに認定され、その後複数回にわたり認定を受ける。Doi氏はセントルイスのワシントン大学で哲学の学士号を(最も優秀な学生に贈られるMagna Cum Laude、Phi Beta Kappaを取得)、カリフォルニア大学ロサンゼルス校ロースクールにて法務博士号を取得。1994年より日本に在住し、日本を中心にアジアにおける女性のエンパワーメント、神経科学、行動倫理に取り組む。

指名委員会の議長を務めるとともに、監査委員会及び報酬委員会の委員を務めている。

琴坂 将広

社外取締役

慶應義塾大学総合政策学部准教授。2017年3月に社外取締役として五常に参画。監査委員会議長、指名委員会、報酬委員会、インパクト委員会の委員。

数社の起業を経験の後、マッキンゼー・アンド・カンパニーの日本およびドイツを拠点に主に海外企業の経営支援に従事。その後、オックスフォード大学に移籍し、経営学の優等修士号と博士号を取得。立命館大学経営学部を経て、2016年より現職。専門は、経営戦略、国際経営、および、制度と組織の関係。慶應義塾大学政策・メディア研究科委員、オックスフォード大学サィードビジネススクールアソシエイトフェロー、上場企業を含む複数のスタートアップの社外役員を兼務。著書に『STARTUP優れた経営者は何を考え、どう行動したか』、『経営戦略原論』、『領域を超える経営学』、分担著に『Japanese Management in Evolution』などがある。

ジョイディープ・バンデュオパデイ

Internal Audit

2022年6月より五常の内部監査部門に加わり、五常グループの内部監査チームをサポート。コンピューターサイエンス学部を卒業し、保険と株式取引の資格を取得。また、ソフトウェア技術の学位、KYCとAMLの認証も取得。

銀行・金融サービス業界で約18年の経験を持ち、リテールバンキング業務、マイクロファイナンス、内部監査、不正調査、プロセスレビュー、コンプライアンス・テストなどの経験を持つ。

Microland Ltd、Wipro Infotech、Axis Bank、ICICI Bankなどの組織でさまざまな職務を経験し、最終的にはBandhan Bankの内部監査部門を担当。

プライベートでは、家族と余暇を過ごしたりペットと遊ぶのが好き。

カラグプル出身で、現在は子どもと妻とともにコルカタに在住。

勤務地:インド

ラジニッシュ・ロイ

Internal Audit

2021年12月から内部監査責任者として五常に参加。五常グループの内部監査機能を担当し、各パートナー会社の内部監査機能と連携。Chartered Accountant, Certified Fraud Examiner, Certified Anti-Money Laundering Specialist, ISO9001:2015 Lead Auditorの資格を保有。銀行・金融業界で合計20年の経験を持ち、様々な銀行や金融機関に勤務。

Axis Bankでは、マネーロンダリング防止コンプライアンスを担当。また、Lulu Financial Groupのアブダビにあるグローバル本社では、チーフ内部監査役として勤務した。その他、ICICI Bank、PwC、YES Bank、HDFC Lifeでの勤務経験がある。

余暇にはマラソン、ハイキング、音楽鑑賞を楽しむ。

勤務地:インド

野口能也

Researcher in Residence

五常のデータ分析プロジェクトをリードしている。東京大学を卒業後、第一生命保険相互会社に2年間勤務、ゴールドマン・サックス・アセット・マネジメントでは、計量モデルを用いた旗艦ヘッジファンド、グローバルアルファを運用するグループで活躍。他にグローバル・タクティカル・アセット・アロケーション運用、様々な定量分析ツールの開発に従事。

退社後は独立、金融機関のコンサルティングを含む複数事業を営む。

金融論、音楽、スキーが好き。

勤務地:日本

トマシュ・オチエプカ

Data Analytics

英国ロンドン大学クイーン・メアリー校を卒業、数学の理学修士号を取得。

五常入社前は、イギリスのオックスフォードを拠点にデータサイエンティストとして活動。新興企業や中小企業向けに、データ分析やデータ管理の分野でサービスを提供していた。また、定量的手法を用いたアカデミックリサーチコンサルタントも務めていた。

2019年、世界の所得格差と戦うために五常に入社。中でも、五常のデータ分析、データプロジェクトを担当するとともに、その知識と経験でパートナー会社をサポートしている。

趣味はハイキングと水墨画。インスピレーションが湧いたら、俳句を作る。

マルコ・ジァンコッティ

Systems and Knowledge

学生時代は物理学と宇宙工学を学び、Sapienza University of Romeと宇宙航空研究開発機構(JAXA)で博士課程を修了。2019年までは超小型人工衛星メーカーの株式会社アクセルスペースで衛星の開発とプロジェクトマネジメントを経験。

2019年に五常に入社、各国のパートナー会社のDXサポートや、革新的な金融サービスプラットフォームの構築など、様々なIT企画に参画。2020~2022年はプロダクトマネージャーとしてデジタルフィールドアプリケーション(DFA)の開発をリード。

日本語が堪能で、読書・執筆に夢中。様々な科学分野において独自で研究している。

勤務地:東京

シュラッダ・クマリ

HR Assistant Director

2022年8月、人事部のアシスタント・ディレクターとして五常に入社。12年の人事経験を持ち、採用、従業員エンゲージメント、業績評価、従業員のライフサイクル管理などを行ってきた。五常入社前は、EYで職場におけるウェルビーイングを推進するプロジェクトを担当し、調査、従業員の考え方の理解、ウェルビーイングプログラムのカスタマイズなどの仕事を経験した。また、Genpact、HCL、Max Bupa Health Insurance、Pearl Academyなど様々な企業で働き、業界を超えた経験を積んできた。

コルカタのIBSで経営学修士を、故郷のジャイプールで心理学修士を取得。

家族とジャイプールに住んでいる。旅行が好きで、トレッキングを楽しみ、愛犬家でもある。また、新しい人と出会い豊かな関係を気づくことを楽しんでいる。

勤務地:インド

シェリエル・ネオ

Impact Measurement

五常グループの商品やサービスが顧客の生活に与える影響の測定に取り組んでいる。オックスフォード大学で歴史と英語の学士号、エディンバラ大学で翻訳学の修士号を取得。オックスフォード大学では、ホームレス支援活動を行い、社会正義のための全国的な学生主導チャリティ団体の設立に携わった。

卒業後は、社会的投資の金融仲介を行うSocial Financeに加わり、英国、カメルーン、ウェストバンクでインパクト・ボンドを設計し、国の保護を離れた若者の成果を追跡するためのアプリ作成を支援した。また、英国で難民女性をトレーニングし雇用する社会的企業、Proof Bakeryの創設者でもある。

余暇には、読書、おやつ、近所を探索することを好む。編み物や家庭料理も得意。

田中はる奈

Head of Corporate Planning/IPO Project Lead

21年4月より五常の経営企画部所属。IPOプロジェクトをリードする傍ら、ソーシャルパフォーマンス管理、インパクト測定、ステークホルダー・インパクトマネジメント、コーポレート・ガバナンスなどを担当。前職の楽天株式会社では、主に社長室で全社戦略を担当する傍ら、テクノロジーを活用し社会起業家を支援する楽天ソーシャルアクセラレータを立ち上げ。

プライベートでは社会起業家を支援するSVP東京のパートナーであり二児の母。五常財団事務局として運営に携わっている。

高橋孝郎

Chief People and Inclusion Officer

世界銀行グループIFC(国際金融公社)のワシントンDC本社とジャカルタ事務所でインベストメント・オフィサーとして7年間、マイクロファイナンス・フィンテック向けの投資・融資を担当。IFCの前はブータンで1年間ブータン首相フェローとして金融包摂を通じたGNH(国民総幸福)の向上に従事。

最初のキャリアはマッキンゼーの経営コンサルタントとしてで東京とフランクフルトで計4年を過ごした。

京都大学法学部卒業。ジョージタウン大学外交政策大学院で開発学修士を取得。

趣味は歌(オペラ、カラオケ)、テニス。

著書:ブータンで本当の幸せについて考えてみました。 -「足るを知る」と経済成長は両立するのだろうか?

勤務地:東京

磯崎智弘

CEO, Maxima

2018年に五常のカンボジア・カントリーレップとして入社し、2022年からはグループ会社のMaximaのCEOに就任。CEOとして戦略策定、支店オペレーション、人事、与信管理、デジタルプロジェクト、資金調達、経営企画、ソーシャルパフォーマンス向上、マーケティング等を経営・管轄している。

五常以前には、ヘルスバンク社(シンガポール・マレーシア・ベトナム)、マッキンゼー東京オフィス、三井物産食料本部・戦略企画室で戦略、ターンアラウンド、オペレーション改善、組織改革、新規事業立ち上げ、投資DD等、幅広い業界・機能・地域のプロジェクトに従事。

英語・日本語に流暢で、クメール語を学習中。モットーは、「強く、賢く、優しく、楽しく」。日々の仕事を通じて、自由で平等な社会を目指す。

勤務地:カンボジア

伊藤駿

Deputy CEO, MIFIDA / IR and Alliance, Gojo

ミャンマーのMicrofinance Delta International (MIFIDA)社の副社長と、五常のパートナー会社のための資金調達・事業開発を兼務。

2018年に五常のミャンマー・カントリーレップとして入社し、MIFIDAにて、戦略策定、資金調達・財務、オペレーションのデジタル化、新規事業開発、ソーシャルパフォーマンス向上に従事。

五常以前には、ローランド・ベルガー東京/シンガポールオフィスで勤務。ミャンマーや東南アジアのクライアント向けの戦略、ターンアラウンド、オペレーション改善、組織改革、新規事業立ち上げ、投資DD等、幅広い業界・機能・地域のプロジェクトに従事。個人事業として秋田県の地域に根差す小売事業の全社・事業コンサルティングも実施。幼少期はイギリスやブラジルで過ごす。ミャンマーで出家をし、座禅を組んだ経験も有り。

英語、日本語。ビルマ語はベーシックな読み書きレベル

勤務地:ミャンマー

カウンセット・リン

Innovation

米国のSarah Lawrence Collegeでリベラルアーツを学び、一度ミャンマーに帰国し、金融セクターで6年以上の経験を持つ。マイクロファイナンス機関であるProximity FinanceでMISを管理。その後、KBZ Bankでミャンマーの銀行セクターに参入し、Huaweiとのパートナーシップのもと、さまざまなステークホルダーと協力してKBZ Payを開発し、同銀行のアウトリーチを拡大させた。五常入社前は、Yoma Bankのデジタル部門に所属し、SMART Creditというデジタル融資商品を作成し立ち上げた。

時間のある時は新しいスキルの習得とともに、旅行や読書をするのを趣味とする。また、音楽フェスティバルに行くのが好きで、地域のさまざまなイベントに参加するため旅行することもある。

勤務地:ミャンマー

ギュロル・サリ

Chief Operating Officer

2020年6月にCOOとして入社し、パートナー会社の運営を監督。リテールバンキング、SMEファイナンス、マイクロファイナンス、デジタルファイナンスの分野で豊富なリーダーシップ経験を持ち、また、複数の金融機関のターンアラウンドも経験。複数の国で30年以上銀行部門に携わってきた。

キャリアをスタートさせた当初から、イノベーションとインパクトに関心があり、現在ドイツ1位にランクインする初の完全自動化オンラインクレジットソリューション、easyCreditを開発。五常入社以前は、Vision Fund MyanmarのCOOとして、完全デジタル化されたマイクロファイナンスシステムを開発・導入し、貧困顧客30万人以上にローン、預金、教育へのアクセスを提供。現在は、デジタル化と変革のプロセスについて、いくつかの銀行にアドバイスをしている。

クリエイティブな精神を持ち、常にアクティブに活動。建築、ガーデニング、ハンドクラフト(特に家の改造)に熱中し、自転車とテニスをこよなく愛している。2人の子供が独立したら、妻と一緒にヨットに乗るのが夢。

勤務地:ドイツ

アカッシュ・スルル

Product Associate

五常のテクノロジーチームの一員として、プロダクト管理およびデータ分析に従事。Vellore Institute of Technologyでテクノロジー学士を取得。インターンとして五常でのキャリアをスタートさせ、後に社員となった。SQLとRedash Toolを使用して、パートナー会社であるSejayaのダッシュボード構築に注力。様々な研究プロジェクトに取り組み、Pythonを使用してローンの延滞を予測するためのモデルを開発。

それ以前には、Reliance JIOのデータアナリストインターン、Cerebro Kidsのプロダクトマネジメントインターン、AvotrixのビッグデータおよびIoT開発者インターンなどを経験。

仕事外ではスポーツや体を動かすことが好きで、卓球プレーヤーでもある。またストレス発散の為に時々料理を楽しんでいる。

勤務地:インド

サジン・ジェイエス

Software Engineering

Androidアプリケーション開発で7年以上の経験を持つ。テクノロジーチームのソフトウェアエンジニアとして五常に入社。 Nagarjuna college of Engineering and Technology を卒業し、工学学士号を取得。

五常に入社する前はSeqatoのリード エンジニアとして、モバイル チームの指揮とモバイル アプリケーションの開発を担当。また、Rainconcert Technologies、Codeleven Technologies、Businocrats に勤務していた。さまざまなカテゴリのAndroidアプリケーションを開発。

自由な時間を家族や友人と過ごすことを愛する。クリケット、チェス、キャロム盤をプレイするのが好きで、いろいろな曲を聴くことも好き。

勤務地:日本

ラフル・ロカデ

Data Engineering

インド工科大学でコンピュータサイエンスとエンジニアリングの修士号を取得。

卒業後、Quikr India Pvt. Ltd.に入社し、さまざまな社内システムの実装を主導。五常入社前は、Shaadi.comのデータエンジニアリングチームで、クラウドベースのデータレイクとデータウェアハウジングシステムの実装・強化を担当。

五常ではデータ管理プラットフォームの構築に取り組んでいる。

写真と料理が好き。生命の存在と進化に強い関心を持ち、最近では現代の技術進歩に対する宗教や神話の持つ影響について学んでいる。

動物を愛し、家族、友人、そして愛犬Eathenと過ごす時間を大切にしている。

勤務地:インド

ミシェル・チャン

Innovation Product Director

2022年9月にイノベーション・プロダクト・ディレクターとして五常に入社。テクノロジー分野のベンチャーキャピタルの専門家で、大手ベンチャーキャピタルファンドにおけるアジア全域での経験と、eコマースマーケティング、ベンチャー構築、ファイナンスにまたがる多様な見識を備えている。

五常入社以前は、Launcho VenturesでSEAと米国市場を中心とした消費者ブランドの拡大に取り組んだ。また、Vertex Venture Holdingsに在籍し、中東地域と台湾への投資を行なった。Vertex以前は、Reebonz Taiwanで、高級電子商取引プラットフォームを拡張し、デジタルビジネスをゼロから立ち上げた。また、大手食料品スタートアップのHonestbeeでは、C-suite Managerとして勤務。

自由な時間には、ヨガや読書、音楽鑑賞を楽しんでいる。

勤務地:シンガポール

梁穎恩 (グレース)

Financial Reporting / Accounting

ファイナンスチームの一員として五常に入社し、主に会計と財務報告を担当している。香港中文大学にて会計学の学士号を取得。

PwC香港事務所でキャリアをスタートし、2012年にPwC Japanに移籍。PwCでは、法定監査、財務報告アドバイザリープロジェクト等に従事。また、2014年から2016年までIFRS財団アジア・オセアニア事務所に出向し、国・地域ごとの税務開示やIFRS報告に関する調査を行っていた。Gojoに入社する直前には、ITベンチャー企業のJapan Computer Vision Corp.で2年間、経理・財務企画・分析チームのリーダーを担当。

仕事以外の時間は家族とアウトドアで過ごし、サッカー観戦を楽しむ。

勤務地:日本

カルシック・パイ

Regional Finance Manager

五常のファイナンスチームに参加。Chartered Accountant with Institute of Chartered Accountants of Indiaの資格を持ち、財務領域の複数の分野で8年以上の経験を持つ。インドのカルナータカ州にあるベンガルールを拠点に活動。

五常入社以前は、フィンテックスタートアップのAvanti Financeに勤務。Avantiでは財務部門全体を担当し、最初のエクイティ資金調達である 2600 万米ドルの調達を成功させたチームの一員でもあった。また、CapitaLandでは、インド事業の財務報告を担当し、インド事業の財務機能の立ち上げを主導した経験もある。

仕事以外では料理が好きで、サイクリングやランニングをし健康維持に努めている。インド国内を広く旅する熱心なトラベラー。

勤務地:インド

大場 有紗

IR Manager

2020年4月より五常の財務チームに参画し、Investors Relations、エクイティ・デット調達、IPO準備、PRに従事。

前職の三菱UFJモルガンスタンレー証券では、国内外のM&A、エクイティ・オファリング、不動産セクターのアドバイザリーサービスに関与。

学生時代、タンザニアにて女性と子どものエンパワメントに関するインターンに従事。五常財団事務局として運営に携わっている。

趣味はヨガ(RYT 200)、旅行、読書。

勤務地: 日本

佐竹 亮

Head of Accounting and FP&A

2020年8月より五常・アンド・カンパニーに所属。同社でHead of Accounting and FP&Aを担当している。

大学2年次に公認会計士試験に合格し、非常勤としてEY新日本監査法人に入社。大学在学中に、語学留学、EYフィリピンで金融アドバイザリー、国内会計事務所で経営アドバイザリーを経験。EY新日本で3年間勤務後、EYロサンゼルス事務所で2年間駐在。IFRS、US-GAAP、J-GAAPでの監査をそれぞれ経験。

マイクロファイナンスとの出会いは、学生時代、フィリピンでのインターン。

堅田 航平

Chief Financial Officer

大学在学中にバングラデシュのNGOにおけるリサーチ・インターンを通じて、マイクロファイナンスの可能性と課題を認識。大学卒業後、インドの英文校正スタートアップの立ち上げに関与したのち、モルガン・スタンレー証券 投資銀行本部においてM&Aアドバイザリー業務に従事。Och-Ziff Capital Management(Hong Kong)を経て、2008年にライフネット生命保険に入社し、経営管理、事業開発、組織開発、韓国におけるJV設立などを担当。IPO準備の責任者として同社を東証マザーズ上場に導き、執行役員CFOに就任。

2014年に7番目の社員としてスマートニュースに入社。コーポレート部門の立ち上げ、累計85億円強の資本調達、米国子会社の設立、採用・人事・組織開発等を担当したのち執行役員 財務担当に就任。

スポーツと軽井沢とカレーをこよなく愛する二児の父。

日本証券アナリスト協会認定アナリスト(CMA)

note: 民間版の世界銀行を目指す五常・アンド・カンパニーに入社しました

勤務地: 東京

ソヒル・シャア

Principal/Head of VC

ムンバイ大学で電子工学の学士号を、ミシガン大学でファイナンスの修士号を取得。五常入社以前は、Aavishkaar-Intellecapグループに所属し、ソーシャルインパクト・スタートアップへの投資に焦点を当てたエンジェル投資ネットワークであるIntellecap Impact Investment Networkを率いた。5年間の在籍中、インドと東アフリカで約35件の投資を主導した。

投資銀行業務の専門家。以前はBank of Americaにシニアアナリストとして勤務していた。グローバル投資銀行チームに所属し、ヘルスケア分野に重点を置き、数十億ドル規模のM&A取引に関与。それ以前は、インドのFortune Financial Services LtdとNYのCrucible Capital Groupの投資銀行チームに所属していた。

ビール好きであるほか、個人的にエンジェル投資家としても活動。家族と一緒にプネに住んでいる。

勤務地:インド

サンジェイ・ガンディ

共同創業者・Chief Investment Officer

2014年に最高投資責任者として五常を共同創業し、以来、投資部門を率いている。投資先開拓のほか、パートナー企業の取締役会や委員会に参加し、グループ会社におけるガバナンス強化に積極的に貢献している。

Delhi University卒業前に公認会計士(CPA)の資格を取得。1990年代前半にインドで監査マネージャーとして勤務した後、金融会社でコーポレートバンキング(北インド)チームを率いる。

2003年にマイクロファイナンス業界に入り、以来、29カ国で約125のMFI格付けと評価を実施し、400以上のMFI格付けレポートを承認した。世界銀行、ADB、UNDP、Cordaid、Mercy Corpsなどの案件を担当。2013年にカンボジアのMFIでCEOを務めた後、慎と共に五常を設立し、マイクロファイナンス分野における豊富な経験を活かしている。

妻と2人の娘とインドで暮らす。 英語、ヒンディー語、パンジャブ語を話し、読書、映画、音楽をこよなく愛する。長年The Beatlesを愛している。

勤務地:インド

アルノー・ヴェンチュラ

Managing Partner、執行役

世界有数の金融包摂グループ2社を設立、CEOとして率いた。

Jacques Attaliとムハマド・ユヌスの支援を受け、プラネットファイナンスを共同設立し、世界中でアドバイザリーサービスを提供。またアフリカ9カ国と中国でBaobab(旧MicroCred)を設立・CEOとして主導。退職前の2019年にBaobabは100万人の顧客に10億ドルを貸し出し、約2億ドルの総収益と4000万ドル以上の経常利益を創出。

世界経済フォーラムのヤング・グローバル・リーダーであり、the French China FoundationとShare Africaの共同設立者でもある。パリのEFREIでコンピュータサイエンスを、La Sorbonneで哲学を学んだ。フランス語、英語、スペイン語を流暢に話し、歴史と哲学を愛する。スキーとハイキングが好きな二児の父。

勤務地:フランス

慎 泰俊

創業者・代表執行役

1981年東京都生まれ。モルガン・スタンレー・キャピタル、ユニゾン・キャピタルで8年間にわたりプライベート・エクイティ投資実務に携わった後、2014年に五常・アンド・カンパニーを共同創業。グループ経営、資金調達、投資など全般に従事している。

金融機関で働くかたわら、2007年にLiving in Peaceを設立し(2017年に理事長退任)、日本初のマイクロファイナンス投資ファンドを企画した。過去15年以上にわたり社会的養育を受ける子どもの支援に携わっており、2021年に日本児童相談業務評価機関を共同設立した。

単著は9冊。日本縦断1648kmウルトラマラソン完走。空手黒帯、ブラジリアン柔術青帯(2022年時点)。世界経済フォーラムのYoung Global Leader 2018選出。一般財団法人五常代表理事。朝鮮大学校法律学科、早稲田大学大学院ファイナンス研究科卒。趣味はストリート写真を撮ること。時々バンドでドラムを叩く。

取締役会議長、監査委員会及び指名委員会の委員を務める。

勤務地:日本

Michelle Chang

Innovation Product Director

Michelle joined Gojo in September 2022 as the innovation product director. She is a seasoned technology and VC executive with pan-Asian experience at leading VC funds and diverse insight spanning e-commerce marketing, venture building, and finance.

Before joining Gojo, she was venture manager at Launcho Ventures focusing on scaling consumer brands focusing on SEA and the US market. Her career has included her significant time at Vertex Venture Holdings, a subsidiary of Temasek Holdings. In her four years at Vertex, she made investments across the SEA market and Taiwan. Before Vertex, Michelle was the first employee of Reebonz Taiwan, scaling a luxury e-commerce platform and led the growth of the digital business from the ground up to nearly $USD1 million in its first year. She also worked at the leading grocery startup Honestbee as C-suite manager.

Works in: Singapore

Shraddha Kumari

HR Assistant Director

Shraddha joined Gojo in August, 2022 as an HR Assistant Director. She has 12 years of experience in HR and has managed Recruitment, Employee Engagement, Performance Appraisal along with managing end to end employee lifecycle. Prior to joining Gojo, Shraddha was associated with EY (Ernst & Young) where one of the most fun project she worked was around driving Wellbeing at work which included surveys, understading employee mindset and customizing Wellbeing programs under diffferent pillars like Social, Financial, Physical and mental wellness. Apart from EY, she has worked with different organizations like Genpact, HCL, Max Bupa Health Insurance and Pearl Academy which has given her exposure across industries.

At Gojo, she leads Human Resource and manages end to end employee life cycle along with focusing on building the right culture.

Shraddha did her Masters in Business Administration from IBS, Kolkata and did her Psychologu Hons. from her hometown Jaipur.

Shraddha lives in Jaipur, Rajasthan with her family. She loves to travel, enjoys going on treks and is an ardent dog lover. She also enjoys meeting new people and building meaningful connections.

Works in: India

Haruna Tanaka

Corporate Planning team

Why did you join Gojo?
Since the beginning of my career I had wanted to spend my time on supporting people in developing countries. However, I ended up starting my career as a strategy consultant. After 3 years, I joined Rakuten, a Japan-based internet services company, where I worked mainly at the CEO office as an internal consultant. There were many interesting projects and I really enjoyed my time there, but I couldn't give up on my original aspiration. After spending 10 years at Rakuten I decided to shift my career to pursue my personal mission.

You can read more about my career here.

What does a day in your life look like?
A typical day will be like this:

0700-0900 : Time with kids - breakfast, send them off to school, dish washing, laundry etc

0930-1200 : Start working at home. Morning is usually more quiet and I get time to do analysis, write / read reports etc. (if I'm lucky)

1200-1300 : Lunch

1300-1800 : Meetings with Gojo team members, group company counterparts, committees and board meetings

1800-2000 : Time with kids - dinner, bath, homework etc

2000-2200 : Not everyday but sometimes late night meetings, some additional work to be done

What do you find challenging and rewarding about your job?
The best part is the people you work with. It is amazing to work with really talented people who share the same values and the goal to achieve a social mission. Everyone is very kind and empathetic, while being super professional. I also like the flat and open culture - you are encouraged to dissent without fear, almost all information is disclosed to everyone so transparency is quite high, very little hierachy. The challenges are workload management and distance with the clients. Being a startup there is always so much work that needs to be done, while as a working mother there is only limited time I can spend, so it sometimes becomes difficult. Being in Japan, it is sometimes difficult to provide effective support to clients in a timely manner. Having said that I feel that the challenges are possible to overcome with the great team members.

A word for prospective team members
I think it was one of my best decisions I made in my life to come to Gojo. I am sure you will feel the same too.

Akash Suluru

Product Associate

Akash Suluru has joined Gojo & Company as part of the Studio team with a focus on Product Management and Data Analytics. He earned his Bachelor's degree in Technology from Vellore Institute of Technology. Akash started his journey with Gojo as a Technology Intern where he worked with the data team from Feb 2021 to June 2022. During this internship Akash focused on building Dashboards for our partner Sejaya using SQL and Redash Tool. He also worked on various research projects and developed a probability of default model to predict the loan delinquency using Python. Prior to this Akash had completed three internships which include working as Data Analyst Intern at Reliance JIO, a Product Management Intern at Cerebro Kids and Big data and IOT developer Intern at Avotrix.

Outside of work, he enjoys spending time in sports and physical activities and is a district level table tennis player. He also takes pleasure in cooking occasionally as its a great stress buster.

Works in: India

Koharu Suganuma

Financial Reporting / Accounting

Koharu is a Certified Public Accountant and Tax Accountant in Japan and works at Gojo with a focus on accounting, tax, and financial reporting.

Koharu has a B.A. in Policy Management from Keio University. She passed the CPA exam when she was a sophomore in university and started her career at Ernst & Young Tokyo as an auditor. After spending 4 years focusing on statutory/internal control audits and IFRS implementation projects, she joined Deloitte Tohmatsu Financial Advisory and experienced cross-border and domestic M&A advisory, mainly financial due diligence, overall support for carve-out transactions, deal structuring, and PMI projects for 3 and half years.

Outside of Gojo, Koharu delivers several supports to start-ups by building and improving business flows and providing accounting/tax services. Koharu loves listening to music, watching movies, traveling and visiting hot springs. She also enjoys road biking and hopes to take a long vacation and go around Taiwan by bike in the future.

Works in: Japan

Joydeep Bandyopadhyay

Internal Audit

Hello Everyone

Joydeep has joined Gojo Group in the Internal Audit Department from June 2022 and would collaborate with the partners and also involve with Group Internal Audit functions. He has undetgone graduation in Computer Science and professionally undergone Insurance and stock market trading certification. Apart from that, also a diploma holder in software technology and have undergone certification in KYC and AML.

He has started his career way back in 2004 and have a total experience of almost 18 years in the Banking and Financial Services industry with experience in Retail Banking Business and operations, Micro-Banking Operations, Internal Audit functions for different verticals, Fraud Investigations, Process Reviews, Compliance Testing. He has worked with various organizations such as Microland Ltd, Wipro Infotech, Axis Bank, ICICI Bank at different capacities and lastly with Bandhan Bank in the Internal Audit Department.

On the personal side, he likes to spend leisure time with family and also take out playing time with his adorable two pets, that is a Beagle and a Rottweiler. He is from Kharagpur and now settled in Kolkata with his family and his wife is a homemaker and they are blessed with a son of age of 13 years.

Works in: India

Grace Leung Wing Yan

Financial Reporting / Accounting

Grace has joined Gojo & Company as part of the Finance team with a focus on accounting and financial reporting. She earned her Bachelor's degree in professional accountancy from the Chinese University of Hong Kong.

Grace started her career with PricewaterhouseCoopers(PwC) Hong Kong and later relocated to PwC Japan in 2012. At PwC, she engaged in statutory audits and financial reporting advisory projects including IFRS/USGAAP conversions and accounting policy advisory. She was also seconded to the IFRS Foundation Asia-Oceania Office between 2014 - 2016, performed research on tax disclosure and IFRS reporting by jurisdictions. Just prior to joining Gojo, she spent 2 years at Japan Computer Vision Corp., an IT startup company where she was responsible for leading the accounting and financial planning and analysis team.

Outside of work, she enjoys spending time outdoor with her family and she also loves watching soccer games.

Works in: Japan

Sajin J S

Software Engineering

Sajin has over 7 years of experience in Android application development. He joined Gojo as a Software Engineer as part of the technology team. He is a Bachelor of Engineering graduate, passed out from Nagarjuna college of Engineering and Technology, Bangalore, India.

Before joining Gojo, Sajin was a Lead Engineer at Seqato, and was responsible for leading the mobile team and developing mobile applications. Prior to Seqato, Sajin worked in companies Rainconcert Technologies, Codeleven Technologies and Businocrats. In his career, he developed Android applications in different categories like Weather, Health & Fitness, Finance, Social, Business, Productivity, Food & Drink, Maps & Navigation etc.

Sajin likes spending free time with family and friends. He loves playing cricket, chess and carrom board, also he loves to listen to all types of songs.

Works in: India

Milena Nikolova

Outside Director

Milena has over 20 years of finance experience spanning across investment banking, wealth management, venture capital investing and startup advisory. She is a strong believer that directing capital for impact can be a powerful force for good without compromising financial returns.

Milena currently works with Aera VC, a global venture capital firm investing in radical solutions to climate change. She is also Founding Partner of Therion Advisers, a startup advisory firm as well as Venture Partner in Antler, a global early stage VC that enables the founding of about 200 startups per year. Prior to that as Executive Director at UBS Investment Bank in London, she advised leading European banks and insurance companies on mergers, acquisitions and IPO transactions totaling over $10bn in deal value. In Wealth Management in Singapore, she worked with ultra high net worth individuals on financial assets allocation, wealth planning or corporate structuring.

Milena also devotes considerable time to charitable causes and is a partner/founder in several NGOs. She has 3 children and is an adventurer, outdoor sports and salsa dancing lover. She is a CFA charterholder and has a MSc degree in International Accounting and Finance from the London School of Economics.

Works in: Singapore

Karthik Pai Nejigar

Regional Finance Manager

Karthik has joined Gojo & Company as part of the Finance team. He is a qualified Chartered Accountant with Institute of Chartered Accountants of India and has over 8 years of experience across multiple areas of the finance function. He is based out of the city of Bengaluru in the state of Karnataka in India.

Prior to joining Gojo, he worked at Avanti Finance, a fintech startup. At Avanti he was responsible for the entire finance function and was part of the team that successfully closed Avanti's first equity fund raise of USD 26 Million. He has also worked at CapitaLand where he was responsible for financial reporting for India business and led the setup of the treasury function for their India business.

Outside of work he enjoys cooking and also tries to keep fit by cycling and running. He is an avid traveler and has traveled extensively across India.

Works in: India

Rajnish Roy

Head of Internal Audit

Rajnish has joined the Gojo Group as the Head of Internal Audit from Dec 2021. He is responsible for internal audit function in Gojo Group and collaborating with the internal audit functions with each partner of Gojo. He is a Chartered Accountant, Certified Fraud Examiner, Certified Anti-Money Laundering Specialist and ISO9001:2015 Lead Auditor. He has a total experience of 20 years in the Banking and Financial space and has worked in various banks and financial institutions.

In his last assignment with Axis Bank, he was responsible for Anti Money Laundering Compliance. He has also worked with the Lulu Financial Group as the Chief Internal Auditor, at their Global Headquarter in Abu Dhabi. In his other job assignments, he has worked with ICICI Bank, PwC, YES Bank and HDFC Life.

In his free time he runs marathon, hikes and listens to music.

Works in: India

Haruna Tanaka

Head of Corporate Planning/IPO Project Lead

Haruna is a professional with expertise in strategy, business development and incubation. She is the IPO Project Lead of Gojo, while working on corporate governance, social performance management, impact measurement, stakeholder impact management and any other projects that are needed to further enhance Gojo's work.

Prior to Gojo, she worked for Rakuten, a Japanese internet services company for 10 years. As a member of the CEO's office, she worked on special projects and other items on the CEO's agenda, including acquisition of overseas companies, enrollment of Englishnization at Rakuten, strategy development of Rakuten Mobile and more. Amongst other things, she also led Rakuten's ebook business as business manager in Japan and Taiwan, Asian business development, and innovation activities, including internal and external accelerator programs. Before Rakuten, she was a strategy consultant at Booz and Company. She graduated from Tokyo University majoring in Economics. She has lived 3 years in UK and a year in US in her childhood and is fluent in Japanese and English.

Outside of work, Haruna is a partner and board member of Social Venture Partners Tokyo, an NPO supporting seed stage social entrepreneurs to succeed. She is also a mother of 2 children, and enjoys reading and playing the flute.

Works in: Japan

Royanne Doi

Outside Director

Royanne Doi is the former Corporate Chief Ethics Officer of Prudential Financial Inc., and former Advisor for Global Legal, Ethics & Compliance to Yamaha Corporation.

Prior to Yamaha, Royanne held senior legal positions with major global financial institutions. At one point, she managed 200+ staff around the world, with business experience in North and South America, Asia, and Europe. During her tenure as a global ethics officer, Prudential Financial received Ethisphere's designation as one of the World's Most Ethical Companies for the first time in 2015, and multiple times thereafter. As a member of Gojo's board, she will further accelerate the strengthening of internal audit and corporate governance to enable the sustainable growth of Gojo group.

Royanne has an undergraduate degree in Philosophy, from Washington University in St. Louis, graduating Magna Cum Laude, Phi Beta Kappa. She earned her Juris Doctorate from UCLA School of Law. She is married to her law school sweetheart and has lived in Japan since 1994. She has three passions: economic empowerment for women, Asia with an emphasis on Japan, and the intersection between neuroscience and behavioral ethics.

Works in: Japan

Rahul Rokade

Data Engineering

Rahul holds a masters degree in Computer Science & Engineering from Indian Institute of Technology - Bombay, India.

After graduating, he joined Quikr India Pvt. Ltd. and led implementation of various in-house systems there. Prior to joining Gojo, Rahul worked for leading Indian matchmaking platform Shaadi.com in their Data Engineering team, and was responsible for implementing and enhancing cloud-based data lake and data warehousing systems. At Gojo, Rahul is working as a part of the Technology/Data team on building a data management platform to support the company's data strategy.

Rahul likes photography and cooking. He has a keen interest in topics related to the existence and evolution of life, and has recently developed an interest in learning about the influence of religion and mythology on modern technological advancements. Rahul is an animal lover. He loves to spend his free time with family, friends and his dog Eathen.

Works in: India

Arnaud Ventura

Managing Partner

Arnaud has founded and led two of the leading European financial inclusion groups active in Micro and SME finance, as well as digital finance.

Between 1998 and 2008, Arnaud cofounded and led PlaNet Finance with the support of Jacques Attali (Chairman) and Muhammed Yunus (Chairman Advisory Board). It was one of the most successful European financial inclusion groups, providing mainly advisory services in the sector. Between 2008 and 2019, Arnaud founded & led Baobab (formerly MicroCred), the leading Micro&SME digital bank in Africa & China. In 2019 alone, Baobab lent $1 billion to 1 million clients, generating around $200 million total revenues and more than $40 million pre-tax profit.

Arnaud is a Young Global Leader of the World Economic Forum. He also cofounded the French China Foundation, the leading network of Young Leaders between France and China, and Share Africa, a platform to promote Africa's innovation and creativity. Arnaud graduated from EFREI, Paris, in Computer Science, and La Sorbonne in Philosophy. He speaks French, English and Spanish fluently and loves reading history & philosophy. He loves skiing and hiking in the mountains (particularly in the south of France), and has 2 young boys.

Works in: France

Ryo Satake

Head of Accounting and FP&A

Ryo is a Certified Public Accountant and works at Gojo as a head of Accounting and FP&A. Ryo has a bachelor's degree in Economics from the University of Keio. While at university he passed the CPA exam, the youngest to do so that year. He did an internship at Ernst & Young Philippines, where one of his clients was a microfinance institution, and was impressed with the purpose of microfinance and its business model.

After graduating, he joined Ernst & Young in Tokyo, where he engaged in financial audits, internal control audits, operations/financial management advisory and financial due diligence for potential M&A. He also spent 2 years on secondment at the EY Los Angeles office, where he was in charge of supporting a unicorn startup company headquartered in the United States. He has experience auditing under IFRS, US-GAAP and J-GAAP.

Ryo is very fond of traveling, reading books, watching soccer and going to the sauna.

Works in: Japan

Marco Giancotti

Technology team

Why did you join Gojo?
I come from a science/tech background, but originally I was making satellites and web platforms for satellite data, not financial services. Working on tech projects was great in itself, but I felt that I wanted to channel that fun to solve non-first-world problems as directly as possible. I started looking to pivot my career in that direction and found Gojo to be the perfect match for that. Even better than I hoped, actually.

What does a day in your life look like?
When there is no pandemic bringing the world to its knees, I usually work from Gojo's office in Tokyo. Otherwise, I work from home. My team is scattered around the globe, so we communicate online most of the time anyway.

What do you find challenging and rewarding about your job?
In the half-year that I've been working here (it flew by like a flash!) I've learned lots already, and it's really fun to work with the best of the best professionals from very different fields. Everyone is both highly-skilled and committed to doing good. No one is fooling around. Best of all for me, they are all simply nice people. Of course, working with team members spread across many countries and cultures is not easy. You have to step up your interpersonal skills and get used to the overheads. But if you can do that, it's extremely rewarding and, I repeat, fun. We get to meet our clients, team up with our partners, and solve some of the toughest problems of our society. What better job can I wish for?

A word for prospective team members
You have to be a little crazy and very empathic to work at Gojo. If you are, you are going to love it!

Sohil Shah

Investment team

Why did you join Gojo?
Prior to joining Gojo, I worked with one of India’s largest impact investing groups covering many sectors like healthcare, financial services, agriculture, education etc. After 5 years, I felt the need to build deep expertise in a particular area so as to make a meaningful contribution. With financial inclusion as its core theme, Gojo not only gave me an opportunity to work directly on the field but also think about how I can make real impact.

What does a day in your life look like?
Even after a year at Gojo, my days are still intellectually stimulating! Typically I have a bunch of calls/meetings on various issues – managing partner companies, fundraising, building investment pipeline, technology strategies for a group, etc. Initially, it did look overwhelming, but I like the fact that it gives me an opportunity to cover multiple facets related to building a strong foundation for the group. There are also a lot of casual chats with colleagues between meetings which make for a fun day!

What do you find challenging and rewarding about your job?
The only challenge I see at Gojo is our remote style of working. Throughout my career, I have worked with colleagues co-located in a physical office so this was definitely new to me. But the rewards outweigh the challenges and make it all worthwhile. The opportunity to understand the hardships of our clients, experience their lives, and constantly strive to make them better keeps me going. You feel that you’re making a dent in the universe, in your own small way, and that feeling has been very satisfying for me.

A word for prospective team members
Despite the large scale, Gojo still operates like a start-up. If you want to make a difference to the society while working in a flat organization with a high level of ownership, then this is the place for you!

Cheriel Neo

Impact Measurement

Cheriel works on initiatives to measure and learn from the impact of Gojo's partners' products and services on our clients' lives. She has a BA (Hons.) in History and English from Exeter College, Oxford University, and an MSc. in Translation Studies from the University of Edinburgh. Cheriel got started in the world of social impact during her time in Oxford, where she ran a homeless outreach, and helped found what would become a national student-led charity for social justice.

After graduating, she joined Social Finance, a social investment financial intermediary, where she designed Impact Bonds in the UK, Cameroon and the West Bank, and helped create an app to track young people’s outcomes after leaving state care. She is a founding director of Proof Bakery, a social enterprise training and employing refugee women in the UK.

In her spare time, Cheriel enjoys reading, snacking, and exploring her neighbourhood. She is an accomplished knitter and an avid home cook.

Works in: Japan

Takao Takahashi

Chief People and Inclusion Officer

At Gojo, Takao leads corporate planning, strategy setting, and HR. Before joining Gojo, Takao was an Investment Officer at International Finance Corporation (IFC), the private sector arm of the World Bank Group, based in both Washington DC and Jakarta. In his 7 years with IFC, he led investments in microfinance institutions, banks and fintech startups in emerging markets. Before IFC, Takao worked as the Bhutan Prime Minister’s Fellow, developing microfinance regulations and financial inclusion policy to contribute to Bhutan’s Gross National Happiness (GNH). He also worked for 4 years as a management consultant with McKinsey & Company based in Frankfurt and Tokyo.

Takao graduated from Georgetown University, USA, with a Master of Science in Foreign Service and completed his Bachelor of Laws from Kyoto University, Japan.

Takao loves singing, both opera and karaoke. Tennis is his favorite sport. He has authored a book in Japanese, the English translation of the title being; ‘What is true happiness? Thoughts from Bhutan’

Works in: Japan

Yoshinari Noguchi

Researcher in Residence

Yoshi joined Gojo and currently is leading the company’s analytics projects. Having graduated from Tokyo University and worked for Dai-ichi Life Insurance for 2 years, he spent 10 years as a quantitative analyst at Goldman Sachs Asset Management where he used to work for Global Alpha, a hedge fund of the investment bank.

At Goldman Sachs, Yoshi managed quantitative global tactical asset allocation of the fund and developed various quantitative investment management products and tools. After leaving Goldman Sachs, he founded his own company and used to run a music studio business while providing consulting services for financial institutions. He loves finance theory, music, and skiing.

Works in: Japan

Tomasz Ociepka

Data Analytics

Tomasz graduated from Queen Mary University of London, United Kingdom, with a Master of Science in Mathematics.

Before joining Gojo, Tomasz was an independent data scientist based in Oxford, United Kingdom. He was providing services in the area of data analysis and data management for startups and SMEs. He was also a consultant for academic research using advanced quantitative methods.

In 2019 he joined Gojo to fight income inequalities in the world. Among others, he is responsible for data analysis and data projects in Gojo as well as support partner companies with his knowledge and experience.

Likes hiking and ink paintings. When inspiration strikes, he writes haiku.

Works in: Tokyo, Japan

Marco Giancotti

Systems and Knowledge

Marco studied physics and aerospace engineering, up to doctoral studies at the Sapienza University of Rome and the Japanese Space Exploration Agency (JAXA). Before joining Gojo in 2019, he worked as an engineer and then as a project manager at Axelspace, a maker of small commercial satellites.

At Gojo, Marco participated in several tech initiatives, ranging from DX support for partners around the world to the creation of novel financial service platforms. He led the creation of a digital field application (DFA) as product manager from 2020 to 2022.

Marco reads and writes most of the time. He speaks Japanese and is doing independent research in several scientific fields.

Works in: Tokyo

Kaung Set Lin

Innovation

Kaung Set Lin studied Liberal Arts at Sarah Lawrence College in the United States and returned to Myanmar at the end of 2012. He has over 6 years of experience in the financial sector in Myanmar. He started out his career in microfinance managing the MIS while exploring digital products and partnerships at one of Myanmar’s leading MFIs, Proximity Finance. After this, he entered Myanmar’s banking sector with KBZ Bank, where he worked with different stakeholders in partnership with Huawei to develop KBZ Pay to expand the outreach of the bank. Before joining Gojo & Co in late 2019, he worked for Yoma Bank’s Digital Division, where he created and launched a digital lending product called SMART Credit.

When he is not busy working, Kaung Set likes to travel and read along with learning new skills. He also likes going to music festivals and would travel to go to different events around the region.

Works in: Myanmar

Shun Ito

Deputy CEO, MIFIDA / IR and Alliance, Gojo

Based in Myanmar, Shun is the Deputy CEO at Microfinance Delta, and also takes on a role in fundraising and business development activities for all Gojo's partner companies

After studying at Keio University, Faculty of Economics, and graduating from School of Oriental and African Studies (SOAS), University of London, Shun joined Roland Berger and worked in the Japan and Singapore Offices. As a management consultant, he was involved in multiple projects across Southeast Asia.

As a freelance consultant, Shun worked in rural Japan in Akita for a local supermarket chain. His early childhood was spent in the UK and Brazil. Proficient in English and Japanese, he also has basic Burmese skills. Tennis is his favourite sport. During an earlier stint in Myanmar, Shun ordained at a Buddhist monastery and practiced meditation.

Works in: Myanmar

Tomohiro Isozaki

CEO, Maxima

Tomo joined Gojo in 2018 as a Country representative of Cambodia and became the CEO of Maxima Microfinance Plc. in 2022. He oversees the strategic and operational development of Cambodian business. He leads the MFI by managing strategy, corporate planning, operation, credit, HR, digital initiative, marketing, fundraising, and social performance management.

Prior to Gojo, he worked for Healthbank Pte.Ltd. as a Business Development Associate, working in Vietnam, Malaysia, and Singapore. Next, he joined McKinsey (Tokyo office) and was involved in multiple projects. Later, as a member of the strategic planning division of the Food Business Unit of Mitsui &Co., Ltd. Tomo was engaged in projects of strategy, investment, research, and group company management.

Tomo is proficient in English and Japanese and is also learning Khmer. His motto is “Be tough, wise and tolerant, enjoying your own life.” Throughout the business activity, he tries to establish a fair and free society based on trustworthy relationships.

Works in: Cambodia

Arisa Oba

IR Manager

Arisa works on investor relations and funtraising with the team.

After graduating from Keio University, Department of Political Science, and studying abroad at the University of Manchester as an exchange student, Arisa joined the Investment Banking Division of Mitsubishi UFJ Morgan Stanley. She was involved in cross-border and domestic M&As, equity offerings and financial advisories, primarily for the real estate industry.

Building on her long-standing interest in global inequality and her experience interning at a local NGO in Tanzania providing empowerment programs for women and children, she aims to dedicate herself to solving injustice in the world.

She loves yoga, traveling, and reading books to find beauty and peace inside and outside.

Works in: Japan

Sohil Shah

Principal/Head of VC

Sohil graduated from the University of Michigan, Ann Arbor, with a Masters in Finance and completed his under graduation in Electronics Engineering from the University of Mumbai. Before joining Gojo, Sohil was a part of the Aavishkaar-Intellecap Group where he led Intellecap Impact Investment Network, an early-stage angel network focused on making investments in social impact start-ups. In his five years with the group, he led around 35 investments in India and East Africa of which they exited from 6 companies and another 15 companies raised follow-on round of investment.

An Investment Banking professional with over six years of experience in India and US, Sohil previously worked as a Senior Analyst at Bank of America. He was part of the Global Investment Banking team, with a key focus on the healthcare sector, where he was a part of a few billion-dollar M&A transactions. Prior to that, he worked with the investment banking teams at Fortune Financial Services (India) Ltd and Crucible Capital Group in New York.

Apart from being an avid brewer, Sohil is an angel investor in his personal capacity as well. He lives in Pune with his family.

Works in: India

Gürol Sari

Chief Operating Officer

Gürol Sari joined Gojo in June 2020 as our Chief Operating Officer, and oversees the strategic and operational development of our partner institutions. Gürol has extensive leadership experience in retail banking, SME finance, microfinance & financial digitalization, as well as experience in turnarounds of several institutions. He has worked in the banking sector for over 30 years in many countries, including Germany, Austria, Myanmar, Turkey, Albania, Russia, Australia, and Tanzania.

From the start of his career, his interest was drawn towards innovation and impact: Gürol created the first fully automated online credit solution in Germany, easyCredit, which is ranked No.1 today in Germany. Prior to joining Gojo, Gürol worked as Chief Operating Officer of Vision Fund Myanmar, where he developed and implemented a fully digitized microfinance system that provided over 300,000 clients in extreme poverty with access to credit, savings, and education. He currently advises several international banks on digitization and change processes.

Gürol has a creative spirit and is always active. He is passionate about architecture, gardening, handicraft (particularly remodeling houses), and loves to bike and to play tennis. He dreams of sailing with his wife once his two children are independent.

Works in: Germany

Kohei Katada

Chief Financial Officer

Prior to joining Gojo, Kohei has served as Senior Vice President of Finance at SmartNews, Inc., a developer of a news discovery app. As its 7th employee and part of its management team, he led $80 million of equity financing and undertook a wide range of responsibilities including financial control, accounting, recruiting, people operations, legal, and investor relations.

As one of the founding members and as Chief Financial Officer at LIFENET INSURANCE COMPANY, a leading online life insurer in Japan, Kohei led it’s successful $100 million Initial Public Offering in 2012, and also setup a joint venture in Korea.

Kohei started his career at Morgan Stanley in its Investment Banking Division, where he was involved in multiple cross-border M&A transactions. In 2005, he moved to Hong Kong and joined Och-Ziff Capital Management, a global asset management company.

Kohei has a B.A. in Law from the University of Tokyo. While at school, he did an internship at a local NGO in Bangladesh where he was inspired by the power of microfinance that can unlock the potential of micro-entrepreneurs.

Kohei enjoys playing with his two boys over the weekends. He loves sports and has successfully finished the long-distance triathlon.

Works: Tokyo, Japan

Sanjay Gandhi

Co-Founder & Chief Investment Officer

Sanjay co-founded Gojo in 2014 as Gojo's Chief investment Officer and has led the Investment Division since then. Apart from recommending the investments to be made by Gojo, he also represents Gojo on the Board and Committees of the partner entities and contributes actively towards strengthening the governance at the partner level.

Sanjay qualified as a Chartered Accountant (CPA) before graduating from Delhi University. After his first job as an Audit Manager in India in early 1990s, he led the Corporate Banking (North India) team for a Finance company.

Sanjay joined the microfinance industry in 2003 and has been part of it ever since: conducted about 125 MFI ratings & assessments in 29 countries; approved more than 400 MFI Rating reports. Some of the assignments were for the World Bank, ADB, UNDP, Cordaid, and Mercy Corps. After his CEO assignment at a Cambodian MFI in 2013, Sanjay and Taejun got together to set up Gojo, where Sanjay’s extensive experience in the microfinance sector has been invaluable.

Sanjay operates from India, where he stays with his wife and two daughters. He speaks English, Hindi, and Punjabi. Loves reading; movies; and music. “The Beatles” is his all-time favourite music band.

Masahiro Kotosaka

Outside Director

Masahiro Kotosaka is an Associate Professor at Keio University and an Associate Fellow of Saïd Business School, University of Oxford. He is a non-executive director of Gojo & Company since March 2017. He is an expert in Internationalization strategy and early stage business development, and advisor/non-executive director of several start-up/multinational companies.

Before moving to Keio, he was an associate professor of multinational management at Ritsumeikan University, a teaching & research associate at the University of Oxford, and a consultant at McKinsey & Company based in Frankfurt and Tokyo. As a practitioner, he worked for strategy/marketing projects with sixteen client organizations across nine industries and nine countries and spent four years running three profitable IT/Retail businesses before joining McKinsey.

He graduated from the University of Oxford with D.Phil. (Ph.D) in Management Studies and MSc in Management Research with Distinction. His recent publication includes STARTUP (Co-authored, NewsPicks Publishing, 2020), The Element of Strategic Management (Toyo Keizai, 2018), and The Japanese Business in Evolution (Co-authored, Routledge, 2017).

Works in: Japan

Taejun Shin

Founder & CEO

Taejun cofounded Gojo in 2014 and has led the company's growth until today as the CEO. Before Gojo, Taejun worked as an investment professional at Morgan Stanley and Unison Capital. To deal with an enormous number of investment projects, Taejun studied programming and automated many financial models, some of which are used even today.

While working in the sector, Taejun founded Living in Peace, an NGO, in 2007 and created the first microfinance investment fund in Japan. Taejun has been involved in Japan's child foster care for more than a decade and co-established Japan Office for Standards on Children Services in 2021 to conduct third-party inspections on the local authority children services in Japan.

Taejun is the Young Global Leader of the World Economic Forum and is the youngest founding board member of Endeavor Japan. He is an author of 9 books, a finisher of the 1648 km ultra-marathon, and a Karate black-belt holder (he just recently started Brazilian Jiu-jitsu and owns a blue belt as of 2022). Taejun is fluent in Japanese, Korean, and English. He plays drums and loves shooting street photos of the world.

Works in: Japan