Gojo & Company, Inc. (Gojo) is pleased to announce its first investment in Tajikistan which marks its entry into the Central Asian region. Gojo has invested USD 6 million to acquire a majority stake in Closed Joint Stock Company (CJSC) Microcredit Deposit Organization (MDO) "HUMO" (Humo), one of the fastest growing microcredit deposit organizations in the country. The investment in Humo will be instrumental in increasing access to financial services for clients living in remote regions of the country through continued technological transformation of Humo.
Apart from various lending products, Humo offers deposits and savings accounts, internal and external money transfers, settlement and exchange transactions. More recently, Humo has embarked on the digitization strategy making it one of the most tech forward MDOs in Tajikistan. Humo’s suite of digital products include a multilingual mobile banking app, payment cards, agent banking services, and quick digital loans through its Orzu platform.
Firdavs Mayunusov, General Director of Humo, mentioned, “Gojo is well aligned with Humo’s mission of extending financial inclusion. Gojo not only recognizes the technological advances and innovations that Humo has been introducing over the past years, but also infuses additional capital to take Humo to greater heights within the country and beyond. We are delighted to have a like-minded partner join us in this journey.”
Speaking on the investment, Sanjay Gandhi, Co-founder and Chief Investment Officer of Gojo, said that “We are extremely pleased to have partnered with Humo. It is not only the second largest MDO in the country, but also emerging as one of the best fintech neo-banks in the region. We see Humo as our partner in promoting Gojo’s mission for providing financial inclusion, not only in Tajikistan but across Central Asia as well.”
With this infusion, apart from strengthening its position in Tajikistan, Humo also plans to expand its operations into other Central Asian countries. ABG Legal Advisors acted as the Transaction Legal Advisor and RSM Tajikistan acted as financial advisor to Gojo.
With Humo joining the group, the number of loan clients of Gojo Group Companies has passed 1 million as of December 2021.
Gojo will strive to extend financial inclusion further, to reach the goal of 100 million people by 2030.
About Humo
Closed Joint Stock Company Microfinance Deposit Organization "HUMO" (Humo) is one of the leading microfinance organizations of the Republic of Tajikistan and one of the top 5 financial organizations in terms of loan portfolio among banks and microfinance organizations. Humo provides a wide range of financial services through accessible channels to the population. Positioning itself as a fintech, the organization places a tremendous emphasis on social aspects. To encompass all layers of the population, Humo presents an opportunity to its customers to use the mobile wallet - Humo Online with mobile banking features. MF-Rating assigned to Humo high institutional rating A- and high social rating sA-, indicating reliability, sustainability and social responsibility.
For more on Humo, please visit: https://www.humo.tj/en/
The Humo team / Humo
About Gojo
Gojo is a Tokyo-based holding company of inclusive financial service providers. Since 2014, Gojo has invested in eight entities, operating in Cambodia, Myanmar, Sri Lanka, India, and Tajikistan. Gojo was founded to extend financial inclusion to everyone in the world. Gojo encourages the formalization and growth of micro, small, and medium-sized enterprises (MSMEs). Our long-term goal is to enable the provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030. Established in 2014, Gojo is serving more than 1million clients and managing the aggregated AUM of USD 516 million with 7,000+ employees.
Gojo & Company, Inc. (Gojo) is pleased to announce the launch of debt fund “Gojo & Company Microfinance Fund” on the online platform “Funds” aiming for up to JPY 200 million borrowing as its initial attempt on the platform operated by Funds which allows retail investors to invest in debt funds from as small as one Japanese Yen. Gojo intends to raise up to a few billion Japanese yen through the platform in the coming fiscal year.
Optimizing funding costs is essential to achieve Gojo’s long-term goal "Enable provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030.”
Gojo, among other inclusive financial service providers in developing countries, has unique access to Japanese investors as a holding company established in the country. Taking this advantage, Gojo aims to achieve competitive funding costs lower than the borrowing rates from local financial institutions or depositors while providing attractive returns to Japanese investors.
Gojo has track record of borrowings from Japanese lenders since 2017. In parallel with strengthening relationships with Japanese financial institutions, Gojo plans to offer several debt funds on Funds’ online platform totaling a few billion yen by the end of fiscal 2022.
About Funds
Funds provides an online platform that allows individual investors to make debt investments in various companies from 1 JPY. To date, 16,655 funds have been offered by 50 companies, mainly listed companies, and there has been no delay in distribution or defaults. (as of December 31, 2021).
Company Name: Funds, Inc. Address: Tokyo, Japan Representative Director: Yuichiro Fujita Establishment: November 1, 2016 Capital: 483,000,000 JPY Type II Financial Instruments Business Registration Number: Director-General of the Kanto Local Finance Bureau (Kinsho) No. 3103 Member of Type II Financial Instruments Dealers Association
About us
Gojo is a Tokyo-based holding company of eight inclusive financial service providers operating in Cambodia, Myanmar, Sri Lanka, India, and Tajikistan. Gojo was founded to extend financial inclusion to everyone in the world, beginning with developing countries. Gojo encourages the formalization and growth of micro, small, and medium-sized enterprises. Our long-term goal is to enable the provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030. Established in 2014, Gojo is serving more than 1million clients and managing the aggregated AUM of USD 516 million with 6,800+ employees.
Vision: Create a world where everyone can determine their future Mission: Extend financial inclusion to everyone Long-term Goal: Enable provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030 Address: Tokyo, Japan Founder & CEO: Taejun Shin Establishment: July 4, 2014 Inquiries: info@gojo.co Website: https://gojo.co
Gojo & Company, Inc. (Gojo) is pleased to announce that Milena Nikolova, co-founder and Managing Partner of Therion Advisers and Venture Partner at Aera VC, has joined Gojo board as a new Outside Director.
Milena has over 20 years of finance experience spanning investment banking, wealth management, venture capital investing, and startup advisory. She is a strong believer that directing capital for impact can be a powerful force for good without compromising financial returns.
Milena is a Founding Partner of Therion Advisers, a startup advisory and investment firm, as well as Venture Partner and Director at Aera VC, a global venture capital firm investing in radical solutions to climate change. Milena is also a Venture Partner in Antler, a global early-stage VC that enables the founding of about 200 startups per year.
Prior to that, as Executive Director at UBS Investment Bank in London, she advised leading European banks and insurance companies on mergers, acquisitions, and IPO transactions totaling over $10bn in deal value. In wealth management in Singapore, she worked with ultra-high net worth individuals on financial assets allocation, wealth planning, or corporate structuring.
Milena also devotes considerable time to charitable causes and is a partner/founder in several NGOs. She has 3 children and is an adventurer who loves outdoor sports and salsa dancing. She is a CFA charterholder and has an MSc degree in International Accounting and Finance from the London School of Economics.
Milena states, “Gojo is a special, highly purpose-driven organization. It is run with sustainable profitability in mind, but large-scale social impact is at the core of all decision making. Their long term goal of enabling high-quality affordable financial services for 100+ million unserved and underserved people is very aligned with my personal values and it is my immense pleasure to contribute to their journey.”
As of today, Gojo has no capital relationship with any of the Venture Capital firms which relate to Milena.
Gojo extends a warm welcome to Milena and looks forward to accelerating financial inclusion further!
Arnaud Ventura appointed as Executive Officer
Gojo is happy to announce that Arnaud Ventura, Managing Partner, is officially appointed as Executive Officer. Arnaud Ventura joined Gojo as Managing Partner in March 2021 to further accelerate Gojo’s fundraising, digitalization, investment, and geographic expansion strategy into Africa and beyond. Prior to Gojo, Arnaud founded and led two of the foremost European financial inclusion groups active in Micro & SME digital finance. In his newly added role, Gojo expects Arnaud to further contribute to the acceleration of the group's growth, achieving the mission of extending financial inclusion to all.
About us
Gojo is a Tokyo-based holding company of eight inclusive financial service providers operating in Cambodia, Myanmar, Sri Lanka, India, and Tajikistan. Gojo was founded to extend financial inclusion to everyone in the world, beginning with developing countries. Gojo encourages the formalization and growth of micro, small, and medium-sized enterprises. Our long-term goal is to enable the provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030. Established in 2014, Gojo is serving more than 1million clients and managing the aggregated AUM of USD 516 million with 6,800+ employees.
Vision: Create a world where everyone can determine their future Mission: Extend financial inclusion to everyone Long-term Goal: Enable provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030 Address: Tokyo, Japan Founder & CEO: Taejun Shin Establishment: July 4, 2014 Inquiries: info@gojo.co Website: https://gojo.co
Gojo & Company, Inc. (Gojo) is pleased to announce the issuance of a 1st Series Unsecured Corporate Bond (Ranking pari passu among bonds and private placement with restrictions on splits) (hereinafter, “private placement bond”) on the online investment platform operated by Siiibo Securities (Siiibo).
Gojo has successfully raised debt financing from Japanese individual investors in the form of a private bond placement through Siiibo, an online securities company specialized in corporate bonds. The solicitation for investment into this private bond was open only for a small number of investors registered with an online investment platform “Siiibo”, operated by Siiibo Securities.
The fund raised will be used as working capital for the group companies’ business expansion, or inter-company loans to group companies.
For inclusive financial service providers in developing countries, high funding cost is one of the major challenges. Gojo continues to work on optimizing funding cost by pursuing global scale and risk diversification, building strong relationships with Japanese financial institutions and individual investors, and diversifying financing methods.
About Siiibo Securities:
Siiibo Securities is a Tokyo-based independent online securities company specialized in corporate bonds. Driven by the mission to create free, transparent and impartial direct finance, their aim has been to unleash the potential of private placement bonds since their establishment in 2019. They provide an online investment platform and offer financial advisory services for business customers.
Company Name: Siiibo Securities Co., Ltd. Location: Chuo-ku, Tokyo, Japan Establishment: January 11, 2019 Capital: 434 million yen Website: https://siiibo.com Founder & CEO: Kazuki Komura
About Gojo & Company:
Gojo was founded to extend financial inclusion to everyone in the world, beginning with developing countries. Gojo encourages the formalization and growth of micro, small, and medium-sized enterprises. Our long-term goal is to enable the provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030. Six years since our establishment, we work in Cambodia, Myanmar, Sri Lanka and India with USD 353 million gross loan portfolio, 5,000+ employees, serving more than 716,000 clients.
Vision: Create a world where everyone can determine their future Mission: Extend financial inclusion to everyone Long-term Goal: Enable provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030 Address: Tokyo, Japan Founder & CEO: Taejun Shin Establishment: July 4, 2014 Inquiries: info@gojo.co Website: https://gojo.co/
This year’s report focuses particularly on sharing Gojo and our partners’ responses to Covid-19, as well as our clients’ experience of the pandemic. In addition, we share key indicators, as well as updates on our impact measurement and research and innovation efforts. We have also added a new section on Gojo’s corporate governance to this year’s report, to provide visibility into the structures which help to ensure accountability for achieving our mission and goal of providing high-quality financial services to underserved and unserved people.
Although some of the impact research we had hoped to launch in 2020 was delayed due to the pandemic, we nonetheless managed to make progress on our savings and small digital loan initiatives, as well as the development of Gojo’s own Digital Field Application. We hope to be able to report on our upcoming field research projects and the continuing progress of our technology initiatives next year.
We hope you enjoy our impact report, and welcome any feedback on it.
About Gojo & Company
Gojo was founded to extend financial inclusion to everyone in the world, beginning with developing countries. Gojo encourages the formalization and growth of micro, small, and medium-sized enterprises. Our long-term goal is to enable the provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030. Seven years since our establishment, we work in Cambodia, Myanmar, Sri Lanka and India with USD 376 million gross loan portfolio, 5,000+ employees, serving more than 730,000 clients.
Gojo & Company, Inc. (Gojo) is pleased to announce that Mr. Arnaud Ventura, Founder and CEO of Baobab Group until end of 2019, has joined Gojo as Managing Partner.
Before joining Gojo, Arnaud founded and led two of the foremost European financial inclusion groups active in Micro & SME digital finance.
Between 1998 and 2008, Arnaud co-founded and led PlaNet Finance with the support of Jacques Attali (Chairman) and Muhammad Yunus (Chairman Advisory Board). It was one of the most successful European financial inclusion groups, providing mainly advisory services in the sector and operating in more than 30 markets in Asia, Africa and Latin America.
In 2008, Arnaud then went on to found Baobab (formerly MicroCred), the leading Micro & SME digital bank in Africa & China. In 2019 alone, Baobab lent $1 billion to 1 million clients, generating around $200 million total revenues and more than $40 million pre-tax profit.
Since he left Baobab in December 2019, Arnaud has served as an advisor to Gojo and we have built trusting relationships. Arnaud will support the organization and development of Gojo by establishing an optimal group governance system, supporting the digital strategy of the group and fundraising activities, as well as leading Gojo’s initial entry to Africa. With over 20 years of entrepreneurial experience in microfinance and a global network, Arnaud is expected to further accelerate Gojo’s fundraising, digitalization, investment, and geographic expansion strategy immediately into Africa and beyond.
Arnaud is a Young Global Leader of the World Economic Forum. He also co-founded the French China Foundation, the leading network of Young Leaders between France and China, and Share Africa, a platform to promote Africa's innovation and creativity. Arnaud graduated from EFREI, Paris, in Computer Science, and La Sorbonne in Philosophy. He speaks French, English and Spanish fluently and loves reading history & philosophy. He loves skiing and hiking in the mountains (particularly in the south of France), and has 2 young boys.
Arnaud states, “Since advising Taejun Shin, Founder & CEO, and Gojo’s team for more than 1 year, I have been impressed by the quality of the team and the ambition of the company. I am happy to be able to support its development and transform Gojo’s vision into reality in the coming years”.
Gojo extends a warm welcome to Arnaud and looks forward to extending financial inclusion further!
About Gojo & Company
Gojo was founded to extend financial inclusion to everyone in the world beginning with the developing countries. Gojo encourages the formalization and growth of micro, small, and medium-sized enterprises. Our long-term goal is to enable the provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030. Six years since our establishment, we work in Cambodia, Myanmar, Sri Lanka and India with USD 310 million gross loan portfolio, 5,000+ employees, serving more than 627,000 clients.
Gojo to accelerate investments to fuel further digitalization and social impact of group companies as it successfully completes the final close of its Series D financing
Gojo & Company, Inc. (“Gojo”) is pleased to announce the successful final close of its Series D financing of USD 26 million. Gojo has raised a total of USD 68 million in Series D, with cumulative paid-in capital since our establishment in July 2014 now reaching USD 140 million.
In addition to follow-on investments from existing shareholders, The Dai-ichi Life Insurance Company, Limited, MARUI GROUP Co., and ASTMAX Fund Management Co., Ltd. as the General Partner of TUS (Tokyo University of Science) Capital Ⅰ L.P., Gojo welcomes RICOH LEASING COMPANY, LTD., Beyond Next Ventures Inc., GMO VenturePartners, Inc., and several newly joined institutional and individual investors in this final close.
We see the follow-on investments from existing shareholders and investments from these distinguished new investors as indications of their confidence in Gojo’s ability to achieve double bottom line returns, seeking both financial sustainability and positive social impact through financial inclusion. As a business whose core vision is to enable people in poverty to overcome barriers to better futures, Gojo is committed to delivering positive impact on the following Sustainable Development Goals: Goal 1: End poverty in all its forms everywhere; Goal 8: Decent work and economic growth; and Goal 10: Reduced inequality.
Gojo’s group companies have shown quick recovery from COVID-19 impact and are now en route back to growth. The funds raised will mainly be used to further their growth and digitalization , to explore future expansion opportunities in new markets in Asia and Africa, and to engage in further impact measurement activities to evaluate the outcomes of our operations in clients’ lives.
Nomination of Ms. Royanne Doi as new independent director to strengthen group governance
Gojo is happy to announce the nomination of Ms. Royanne Doi, former Corporate Chief Ethics Officer of Prudential Financial Inc., and former Advisor for Global Legal, Ethics & Compliance to Yamaha Corporation as independent director of the board. Ms. Doi will officially be appointed as a board member subject to an Extraordinary Shareholders Meeting resolution in early 2021.
Ms. Doi states “I am honored to serve on Gojo’s Board as an independent director. My first touch point with microfinance banking was in 2010. I made a contribution to the capital of a fledgling microfinance bank, which was focused on unbanked women and farmers in India." Ms. Doi brings extensive practical experience in law, global business ethics, and international compliance. She is expected to facilitate the process of instilling and safeguarding Gojo’s mission, vision, and core values within Gojo’s group companies, including by:
Facilitating learning on ethics & compliance best practices among Gojo’s group companies, and
Helping Gojo’s board better manage integrity/misconduct risks with high standards of corporate governance in the international arena.
Gojo is working to establish an optimal group governance system through implementation of more advanced internal control systems and enhancement of compliance. Ms. Doi’s appointment as independent director is expected to further accelerate the strengthening of internal audit and corporate governance that will enable the sustainable growth of Gojo Group.
Prior to Yamaha, Ms. Doi held senior legal positions with major global financial institutions. At one point, she managed 200+ staff around the world, with business experience in North and South America, Asia and Europe. During her tenure as a global ethics officer, Prudential Financial received Ethisphere’s designation as one of the World’s Most Ethical Companies for the first time in 2015, and multiple times thereafter.
Ms. Doi has an undergraduate degree in Philosophy, from Washington University in St. Louis, graduating Magna Cum Laude, Phi Beta Kappa. She earned her Juris Doctorate from UCLA School of Law. She is married to her law school sweetheart and has lived in Japan since 1994.
Recovery from impact of COVID-19 and acceleration of growth initiatives
The immediate health impact of COVID-19 on our clients and employees and on our group companies’ operations remains low, even though the microfinance sector has had to adapt to lockdowns in an increased number of the areas where we operate. We are complying with government regulations for COVID-19 in all the affected countries and communicating with our clients very closely. As lockdowns have gradually been lifted in all areas, collection efficiency has broadly improved to the pre-COVID-19 level across four operating countries. New loan disbursement has been cautiously resumed and liquidity of the group companies continues to remain strong. The microfinance sector, whose end-clients are engaged in essential businesses such as agriculture, rearing livestock, and neighborhood grocery services, has shown resilience over the past two decades.
We will accelerate the implementation of non-touch-based technology by promoting cashless operations and expanding loan automation for SMEs to microfinance clients, in order to be ahead of the curve once the macro environment recovers. As an example, Satya MicroCapital, our group company in India, has substantially strengthened digitalization of its operations, including cashless disbursement and collections utilizing fingerprint and mobile payments, called “SatyaPay.” Gojo’s technology team is also working on expanding our own Digital Field Application (DFA) which has been first implemented in MAXIMA, our group company in Cambodia. These initiatives will be optimized and deployed across the group companies.
We will continue to pursue digital transformation of traditional microfinance services while achieving the best possible combination of technology and human touch. Keeping a client-centric approach, we will continue to provide more convenient financial services to our clients in Asia, Africa, and the rest of the world.
Comments from existing investors:
Masahisa Aoki, Director and Senior Executive Officer, General Manager, Co-Creative Investment Department, President and Director, D2C & Co. Inc.
MARUI GROUP, Co., LTD.
"Gojo is an irreplaceable partner for us to achieve cross-border financial inclusion, which MARUI GROUP aims to achieve by 2050. Our beliefs in Gojo have remained unchanged since our first investment in June 2019 but it grows stronger through exponential business growth, persistent efforts under the impact of COVID-19 and strengthening of the team. We made an additional investment to build a stronger partnership from the perspective of “Co-creation”. We have strong empathy with Gojo’s mission “to extend financial inclusion to everyone”. We would like to realize financial inclusion through a combination of the passion of the team and financial technology."
Kazuyuki Shigemoto, Executive Officer / Chief General Manager, Investment
The Dai-ichi Life Insurance Company, Limited
“We made an additional investment in Gojo as an “Impact Investment” to aim both earning investment income and creating social impact with having sympathy with Taejun Shin, CEO, and his vision “to create the Private Sector World Bank”. Since our last investment, Gojo has achieved steady growth. We expect Gojo to continue contributing to the improvement of people’s Quality of Lives by expanding financial access in developing countries.”
Kentaro Obata, Managing Executive Officer
ASTMAX Fund Management Co., Ltd. as the General Partner of TUS (Tokyo University of Science) Capital Ⅰ L.P.
“ASTMAX manages a university-originated venture capital fund mainly invested by the Tokyo University of Science as we aim to increase our asset value through the investment to contribute to our society. We made our first investment in Gojo in August 2019 driven by our sympathy towards Taejun Shin, CEO, and the team’s passion and capabilities to achieve their vision, “A world where everyone can determine their own future.” With continued expectations, we were pleased to make an additional investment in this round.”
Comments from new investors:
Tokuharu Nakamura, Representative Director, President and Chief Executive Officer
RICOH LEASING COMPANY, LTD.
“We are investing and supporting business fields that have a positive impact on social issues, and we are investing as part of this. We expect Gojo’s further growth with maximizing both economic and social values as Gojo to achieve their vision, “A world where everyone can determine their own future.””
Tsuyoshi Ito, CEO / MANAGING PARTNER
Beyond Next Ventures Inc.
“Beyond Next Ventures supports start-ups that strive for transformation of society utilizing technology with vision to create a world in which everyone can challenge. As an entrepreneur who founded the company in a similar financial field around the same time, I strongly empathize with Gojo’s grand vision “to create the Private Sector World Bank” and respect Taejun Shin, CEO who is making it happen in the world. We believe that his vision will materialize in the near future devising Gojo’s technology and group strategy.”
Ryu Muramatsu, Director, Founding Partner
GMO VenturePartners, Inc.
“An attempt called Gojo, an attempt to empower microfinance through scale. Moreover, Gojo’s essence as “a global social experiment from Japan,” solving poverty and revolutionizing peoples’ lives by delivering the greatest mobility of capital in human history to people around the world who really need but marginalized by utilizing the power of Japan’s capital markets and financial technology. As GMO Global Fintech Fund, our goal is to connect Fintech in Japan and the world. We are honored to participate in such an attempt as GMO Global Fintech Fund.”
A Cambodian lady who now runs a weaving factory with several employees. / Taejun Shin
About Gojo & Company
Gojo was founded to extend financial inclusion to everyone in the world beginning with the developing countries. Gojo encourages the formalization and growth of micro, small, and medium-sized enterprises. Our long-term goal is to enable the provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030. Six years since our establishment, we work in Cambodia, Myanmar, Sri Lanka and India with USD 288 million gross loan portfolio, 4,800+ employees, serving more than 600,000 clients.
Successful completion of first-ever fundraising from international institutional investors as Gojo accelerates digital transformation
Gojo & Company, Inc. (“Gojo”) is pleased to announce the successful additional close of its ongoing Series D financing of USD 19 million as of September 14, 2020. Gojo has successfully globalized its investor base by welcoming two international institutional investors as its investors for the first time.
Welcoming international institutional investors with strong expertise in the tech space
TGVest Capital, Baillie Gifford, Future Venture Capital (CVC of East Japan Bank), and several individual investors joined as Gojo investors in this financing round.
TGVest Capital is an Asia-based technology-focused private equity fund specializing in buyout and growth capital investments in companies. Baillie Gifford is an independent investment partnership based in Scotland, UK, with USD 324 billion of assets under management (as at 30 June 2020). Gojo will drive further digital transformation at our group companies’ operations as we gain further confidence in our capabilities through investments from international investors having extensive investment experience in the tech space.
We will continue to work towards the final close of the Series D financing. The newly raised funds will be mainly used for further growth and digitalization of its existing group companies in Cambodia, Myanmar, Sri Lanka, and India apart from future expansion to new markets in Asia and Africa.
Comments from international investors:
TGVest Capital DC Cheng, Chairman "As a growth capital private equity fund, we are always interested in innovative businesses disrupting an industry with tech-enabled applications. Gojo represents a milestone in our quest to strengthen our Asian presence and ESG practice, and a truly remarkable one. Gojo’s mission to extend financial inclusion in less developed countries and its innovative approach to overcome long-existing industry bottlenecks have resonated with us from the beginning. We consider Gojo a pioneer in redefining the microfinance landscape and we believe its unique business model and tremendous growth potential make it an invaluable addition to our portfolio."
Baillie Gifford Praveen Kumar, Investment Manager (Japanese Equities) “As long-term growth investors, we look for fast growing and disruptive young businesses addressing a large growth opportunity and employing a unique or genuinely differentiated business model. Gojo ticks all of these boxes and hence we decided to make an investment. We also like Gojo’s vision of improving financial access across some of the world’s poorest nations through microfinance and other forms of affordable lending. It is quite rare to come across a commercial enterprise like Gojo whose sole raison d'être is the upliftment of the poor and we wish the management team at Gojo all the success in their future endeavours.”
Comments from Taejun Shin, Founder and CEO of Gojo:
“Under the travel restriction due to the impact of COVID-19, we had active discussions with TGVest and Baillie Gifford through a series of video conferences and in-depth due diligence processes. We believe the investments from sophisticated international institutional investors such as TGVest and Baillie Gifford indicates their trust in Gojo and confidence in Gojo’s growth potential. Despite the adverse economic environments, we have made many progress in our services with our technology team. We will keep working to extend financial service to the world.”
Accelerating digital transformation
Syam Nair, having previously worked at Visa and Mastercard in technology and digital leadership positions across the Asia Pacific region, joined as Gojo’s Chief Technology Officer in February to lead group’s digital transformation initiatives and technology team build-out. Gojo initiated digital transformation programs within all group companies to leverage digital technologies and business models enabling us to provide more convenient financial services to our clients.
Gojo launched the pilot of Digital Field Application (“DFA”) which was co-developed with MAXIMA, our group company in Cambodia aiming to accelerate digitalization and also reduce lead time in serving financial products to clients. The entire loan process, from registration to approval, was reduced to 40 minutes from what took days before. Gojo aims to deploy DFA that consists of a brand-new Android application that runs on tablets and sophisticated backend services in the group companies. An R&D team was newly formed to innovate and conceptualize new products for microfinance and their clients. The team is in the product ideation stage for many innovative concepts including digital savings and others.
Impact Measurement and Social Performance Management (SPM)
During the COVID-19 outbreak, Gojo shared SPM practices to be followed by group companies for client protection, such as rescheduling of loans and extending moratoriums on the collection of principal and interest.
Gojo released its first impact report in July, which reviews Gojo’s activities since the establishment. Gojo’s impact measurement team has also been planning the research design and operating model for a financial diaries project, which will give us insight into how clients use loans and manage their money. As a client-centric financial service provider, we strive to deliver better financial products and services to the clients so that we can support their goals.
About Gojo & Company
Gojo was founded to extend financial inclusion to everyone in the world beginning with the developing countries. Gojo encourages the formalization and growth of micro, small, and medium-sized enterprises. Our long-term goal is to enable the provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030. Six years since our establishment, we work in Cambodia, Myanmar, Sri Lanka and India with USD 260 million gross loan portfolio, 3,400+ employees, serving more than 570,000 clients.
We are excited to announce the launch of our redesigned website!
Gojo has grown significantly over the past three years. We wanted a website that would keep pace with our growth, making it easier for users to learn about what we are doing. In addition to a beautiful new design, our new website includes much more information about our impact, what it's like to work at Gojo, and our approach to enabling financial inclusion.
We welcome any comments or feedback on our website.
About Gojo & Company Gojo was founded to extend financial inclusion to everyone in the world, starting with developing countries. Gojo encourages the formalization and growth of micro, small, and medium-sized enterprises. Our long-term goal is to enable the provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030. Six years since our establishment, we now work in Cambodia, Myanmar, Sri Lanka and India with 3,400+ employees, serving more than 570,000 clients.
We are excited to announce that Gojo’s first impact report is now available on our website here.
Gojo’s mission is to extend financial inclusion to everyone. To achieve this, we aim to enable provision of high-quality financial services to more than 100 million unserved and underserved people in over 50 countries by 2030.
This report reviews our activities and impact from inception in July 2014 to March 2020 in light of our vision, mission and 2030 goal. In this report, we share key indicators, client stories, our future plans for impact measurement, and a review of our Social Performance Management activities, including social performance audit (SPI4) scores benchmarked against industry averages.
Starting from this year, Gojo will report annually on our impact. In future years, we hope to have even more data to share and to present new rigorous measures of progress towards our 2030 goal. As our CEO Taejun says in the report, “Impact is not at all on the periphery of our business. It is right in the center of everything we do.”
We hope you enjoy our impact report, and we welcome any feedback on it.
About Gojo & Company
Gojo was founded to extend financial inclusion to everyone in the world, starting with developing countries. Gojo encourages the formalization and growth of micro, small, and medium-sized enterprises. Our long-term goal is to enable the provision of high-quality affordable financial services for 100+ million unserved and underserved people in 50+ countries by 2030. Six years since our establishment, we work in Cambodia, Myanmar, Sri Lanka and India with 3,400+ employees, serving more than 570,000 clients.
Cheriel works on initiatives to measure and learn from the impact of Gojo’s partners’ products and services on our clients’ lives. She has a BA (Hons.) in History and English from Exeter College, Oxford University, and an MSc. in Translation Studies from the University of Edinburgh. Cheriel got started in the world of social impact during her time in Oxford, where she ran a homeless outreach, and helped found what would become a national student-led charity for social justice.
After graduating, she joined Social Finance, a social investment financial intermediary, where she designed Impact Bonds in the UK, Cameroon and the West Bank, and helped create an app to track young people’s outcomes after leaving state care. She is a founding director of Proof Bakery, a social enterprise training and employing refugee women in the UK.
In her spare time, Cheriel enjoys reading, snacking, and exploring her neighbourhood. She is an accomplished knitter and an avid home cook.
Ryo is a Certified Public Accountant and works at Gojo as a head of Accounting and FP&A. Ryo has a bachelor’s degree in Economics from Keio University. While at university he passed the CPA exam, the youngest to do so that year. He did an internship at Ernst & Young Philippines, where one of his clients was a microfinance institution, and was impressed with the purpose of microfinance and its business model.
After graduating, he joined Ernst & Young in Tokyo, where he engaged in financial audits, internal control audits, operations/financial management advisory and financial due diligence for potential M&A. He also spent 2 years on secondment at the EY Los Angeles office, where he was in charge of supporting a unicorn startup company headquartered in the United States. He has experience auditing under IFRS, US-GAAP and J-GAAP.
Ryo is very fond of traveling, reading books, watching soccer and going to the sauna.
佐竹 亮
Head of Accounting & FP&A
2020年8月より五常・アンド・カンパニーに所属。同社でHead of Accounting and FP&Aを担当している。
数社の起業を経験の後、マッキンゼー・アンド・カンパニーの日本およびドイツを拠点に主に海外企業の経営支援に従事。その後、オックスフォード大学に移籍し、経営学の優等修士号と博士号を取得。立命館大学経営学部を経て、2016年より現職。専門は、経営戦略、国際経営、および、制度と組織の関係。慶應義塾大学政策・メディア研究科委員、上場企業を含む複数のスタートアップの社外役員を兼務。著書に『STARTUP優れた経営者は何を考え、どう行動したか』、『経営戦略原論』、『領域を超える経営学』、分担著に『Japanese Management in Evolution』などがある。
Haruna Tanaka
Head of Corporate Planning & PMI
Haruna is a professional with expertise in strategy, business development and incubation. She is the Head of Corporate Planning and PMI of Gojo, working on strategy development, post merger integration, corporate governance, social performance management, impact measurement, stakeholder impact management and any other projects that are needed to further enhance Gojo’s work.
Prior to Gojo, she worked for Rakuten, a Japanese internet services company for 10 years. As a member of the CEO’s office, she worked on special projects and other items on the CEO’s agenda, including acquisition of overseas companies, enrollment of Englishnization at Rakuten, strategy development of Rakuten Mobile and more. Amongst other things, she also led Rakuten’s ebook business as business manager in Japan and Taiwan, Asian business development, and innovation activities, including internal and external accelerator programs. Before Rakuten, she was a strategy consultant at Booz and Company. She graduated from Tokyo University majoring in Economics. She has lived 3 years in UK and a year in US in her childhood and is fluent in Japanese and English.
Outside of work, Haruna is a partner and board member of Social Venture Partners Tokyo, an NPO supporting seed stage social entrepreneurs to succeed. She is also a mother of 2 children, and enjoys reading and playing the flute.
Sohil Shah
Principal/Head of VC
Sohil graduated from the University of Michigan, Ann Arbor, with a Masters in Finance and completed his under graduation in Electronics Engineering from the University of Mumbai. Before joining Gojo, Sohil was a part of the Aavishkaar-Intellecap Group where he led Intellecap Impact Investment Network, an early-stage angel network focused on making investments in social impact start-ups. In his five years with the group, he led around 35 investments in India and East Africa of which they exited from 6 companies and another 15 companies raised follow-on round of investment.
An Investment Banking professional with over six years of experience in India and US, Sohil previously worked as a Senior Analyst at Bank of America. He was part of the Global Investment Banking team, with a key focus on the healthcare sector, where he was a part of a few billion-dollar M&A transactions. Prior to that, he worked with the investment banking teams at Fortune Financial Services (India) Ltd and Crucible Capital Group in New York.
Apart from being an avid brewer, Sohil is an angel investor in his personal capacity as well. He lives in Pune with his family.
Gürol Michael Sari
Chief Operating Officer
Gürol Sari joined Gojo in June 2020 as our Chief Operating Officer, and oversees the strategic and operational development of our partner institutions. Gürol has extensive leadership experience in retail banking, SME finance, microfinance & financial digitalization, as well as experience in turnarounds of several institutions. He has worked in the banking sector for over 30 years in many countries, including Germany, Austria, Myanmar, Turkey, Albania, Russia, Australia, and Tanzania.
From the start of his career, his interest was drawn towards innovation and impact: Gürol created the first fully automated online credit solution in Germany, easyCredit, which is ranked No.1 today in Germany. Prior to joining Gojo, Gürol worked as Chief Operating Officer of Vision Fund Myanmar, where he developed and implemented a fully digitized microfinance system that provided over 300,000 clients in extreme poverty with access to credit, savings, and education. He currently advises several international banks on digitization and change processes.
Gürol has a creative spirit and is always active. He is passionate about architecture, gardening, handicraft (particularly remodeling houses), and loves to bike and to play tennis. He dreams of sailing with his wife once his two children are independent.
Takao Takahashi
Chief People & Inclusion Officer
At Gojo, Takao leads corporate planning and HR. Before joining Gojo, Takao was an Investment Officer at International Finance Corporation (IFC), the private sector arm of the World Bank Group, based in both Washington DC and Jakarta. In his 7 years with IFC, he led investments in microfinance institutions, banks and fintech startups in emerging markets. Before IFC, Takao worked as the Bhutan Prime Minister’s Fellow, developing microfinance regulations and financial inclusion policy to contribute to Bhutan’s Gross National Happiness (GNH). He also worked for 4 years as a management consultant with McKinsey & Company based in Frankfurt and Tokyo.
Takao graduated from Georgetown University, USA, with a Master of Science in Foreign Service and completed his Bachelor of Laws from Kyoto University, Japan.
Takao loves singing, both opera and karaoke. Tennis is his favorite sport. He has authored a book in Japanese, the English translation of the title being; ‘What is true happiness? Thoughts from Bhutan’
Kohei Katada
Managing Partner & CFO
Prior to joining Gojo, Kohei has served as Senior Vice President of Finance at SmartNews, Inc., a developer of a news discovery app. As its 7th employee and part of its management team, he led $80 million of equity financing and undertook a wide range of responsibilities including financial control, accounting, recruiting, people operations, legal, and investor relations.
As one of the founding members and as Chief Financial Officer at LIFENET INSURANCE COMPANY, a leading online life insurer in Japan, Kohei led it’s successful $100 million Initial Public Offering in 2012, and also setup a joint venture in Korea.
Kohei started his career at Morgan Stanley in its Investment Banking Division, where he was involved in multiple cross-border M&A transactions. In 2005, he moved to Hong Kong and joined Och-Ziff Capital Management, a global asset management company.
Kohei has a B.A. in Law from the University of Tokyo. While at school, he did an internship at a local NGO in Bangladesh where he was inspired by the power of microfinance that can unlock the potential of micro-entrepreneurs.
Kohei enjoys playing with his two boys over the weekends. He loves sports and has successfully finished the long-distance triathlon.
Arnaud Ventura
Managing Partner
Arnaud has founded and led two of the leading European financial inclusion groups active in Micro and SME finance, as well as digital finance.
Between 1998 and 2008, Arnaud cofounded and led PlaNet Finance with the support of Jacques Attali (Chairman) and Muhammed Yunus (Chairman Advisory Board). It was one of the most successful European financial inclusion groups, providing mainly advisory services in the sector. Between 2008 and 2019, Arnaud founded & led Baobab (formerly MicroCred), the leading Micro&SME digital bank in Africa & China. In 2019 alone, Baobab lent $1 billion to 1 million clients, generating around $200 million total revenues and more than $40 million pre-tax profit.
Arnaud is a Young Global Leader of the World Economic Forum. He also cofounded the French China Foundation, the leading network of Young Leaders between France and China, and Share Africa, a platform to promote Africa’s innovation and creativity. Arnaud graduated from EFREI, Paris, in Computer Science, and La Sorbonne in Philosophy. He speaks French, English and Spanish fluently and loves reading history & philosophy. He loves skiing and hiking in the mountains (particularly in the South of France), and has 2 young boys.
Akira Kawashiro
Outside Director
Akira Kawashiro is an attorney qualified to practice both Japanese law and Illinois law, currently serving as a Partner at Southgate, a law firm in Tokyo. His practice primarily focuses on domestic and cross-border mergers and acquisitions (M&A), venture capital investments, and securities regulations. He has also been seconded to the Tokyo Stock Exchange, and has a deep knowledge of disclosure regulations.
Akira began his career in 2013 at Mori Hamada & Matsumoto, where he engaged in domestic and cross-border M&A and antitrust matters. At Gojo, Akira monitors management from an independent standpoint through board and committee meetings as an Outside Director.
Taejun Shin
Founder, Managing Partner & CEO
Taejun cofounded Gojo in 2014 and has led the company’s growth until today as the CEO. Before Gojo, Taejun worked as an investment professional at Morgan Stanley and Unison Capital. To deal with an enormous number of investment projects, Taejun studied programming and automated many financial models, some of which are used even today.
While working in the sector, Taejun founded Living in Peace, an NGO, in 2007 and created the first microfinance investment fund in Japan. Taejun has been involved in Japan’s child foster care for more than a decade and co-established Japan Office for Standards on Children Services in 2021 to conduct third-party inspections on the local authority children services in Japan.
Taejun is the Young Global Leader of the World Economic Forum and is the youngest founding board member of Endeavor Japan. He is an author of 10 books, a finisher of the 1648 km ultra-marathon, and a Karate black-belt holder (he just recently started Brazilian Jiu-jitsu and owns a blue belt as of 2022). Taejun is fluent in Japanese, Korean, and English. He plays drums and loves shooting street photos of the world.
Masahiro Kotosaka
Outside Director
Masahiro Kotosaka is Professor at Keio University, an Associate Fellow of Saïd Business School, University of Oxford, and a non-executive director of Gojo & Company since March 2017. He is an expert in Internationalization strategy and early stage business development, and advisor/non-executive director of several start-up/multinational companies.
Before moving to Keio, he was an associate professor of multinational management at Ritsumeikan University, a teaching & research associate at the University of Oxford, and a consultant at McKinsey & Company based in Frankfurt and Tokyo. As a practitioner, he worked for strategy/marketing projects with sixteen client organizations across nine industries and nine countries and spent four years running three profitable IT/Retail businesses before joining McKinsey.
He graduated from the University of Oxford with D.Phil. (Ph.D) in Management Studies and MSc in Management Research with Distinction. His recent publication includes STARTUP (Co-authored, NewsPicks Publishing, 2020), The Element of Strategic Management (Toyo Keizai, 2018), and The Japanese Business in Evolution (Co-authored, Routledge, 2017).
Royanne Doi
Outside Director
Royanne Doi is the former Corporate Chief Ethics Officer of Prudential Financial Inc., and former Advisor for Global Legal, Ethics & Compliance to Yamaha Corporation.
Prior to Yamaha, Royanne held senior legal positions with major global financial institutions. At one point, she managed 200+ staff around the world, with business experience in North and South America, Asia, and Europe. During her tenure as a global ethics officer, Prudential Financial received Ethisphere’s designation as one of the World’s Most Ethical Companies for the first time in 2015, and multiple times thereafter. As a member of Gojo’s board, she will further accelerate the strengthening of internal audit and corporate governance to enable the sustainable growth of Gojo group.
Royanne has an undergraduate degree in Philosophy, from Washington University in St. Louis, graduating Magna Cum Laude, Phi Beta Kappa. She earned her Juris Doctorate from UCLA School of Law. She is married to her law school sweetheart and has lived in Japan since 1994. She has three passions: economic empowerment for women, Asia with an emphasis on Japan, and the intersection between neuroscience and behavioral ethics.
投資銀行業務の専門家。以前はBank of Americaにシニアアナリストとして勤務していた。グローバル投資銀行チームに所属し、ヘルスケア分野に重点を置き、数十億ドル規模のM&A取引に関与。それ以前は、インドのFortune Financial Services LtdとNYのCrucible Capital Groupの投資銀行チームに所属していた。
キャリアをスタートさせた当初から、イノベーションとインパクトに関心があり、現在ドイツ1位にランクインする初の完全自動化オンラインクレジットソリューション、easyCreditを開発。五常入社以前は、Vision Fund MyanmarのCOOとして、完全デジタル化されたマイクロファイナンスシステムを開発・導入し、貧困顧客30万人以上にローン、預金、教育へのアクセスを提供。現在は、デジタル化と変革のプロセスについて、いくつかの銀行にアドバイスをしている。
Jacques Attaliとムハマド・ユヌスの支援を受け、プラネットファイナンスを共同設立し、世界中でアドバイザリーサービスを提供。またアフリカ9カ国と中国でBaobab(旧MicroCred)を設立・CEOとして主導。退職前の2019年にBaobabは100万人の顧客に10億ドルを貸し出し、約2億ドルの総収益と4000万ドル以上の経常利益を創出。
世界経済フォーラムのヤング・グローバル・リーダーであり、the French China FoundationとShare Africaの共同設立者でもある。パリのEFREIでコンピュータサイエンスを、La Sorbonneで哲学を学んだ。フランス語、英語、スペイン語を流暢に話し、歴史と哲学を愛する。スキーとハイキングが好きな二児の父。
堅田 航平
執行役CFO
大学在学中にバングラデシュのNGOにおけるリサーチ・インターンを通じて、マイクロファイナンスの可能性と課題を認識。大学卒業後、インドの英文校正スタートアップの立ち上げに関与したのち、モルガン・スタンレー証券 投資銀行本部においてM&Aアドバイザリー業務に従事。Och-Ziff Capital Management(Hong Kong)を経て、2008年にライフネット生命保険に入社し、経営管理、事業開発、組織開発、韓国におけるJV設立などを担当。IPO準備の責任者として同社を東証マザーズ上場に導き、執行役員CFOに就任。
ミレーナは、スタートアップ向けアドバイザーのTherion Advisersの共同創業者兼Managing Partner、気候変動の課題解決に取り組む革新的なソリューションに投資するグローバル・ベンチャーキャピタルであるAera VCのVenture Partner、ベンチャーキャピタルAntlerのVenture Partnerを務めています。以前はロンドンでUBSグループ投資銀行部門のExecutive Director、シンガポールのウェルスマネジメントのコンサルタントを歴任。慈善活動にも力を注いでおり、複数のNGOの創設者やパートナー。米国証券アナリスト。London School of EconomicsでInternational Accounting and Financeの修士号を取得。
金融機関で働くかたわら、2007年にLiving in Peaceを設立し(2017年に理事長退任)、日本初のマイクロファイナンス投資ファンドを企画した。過去15年以上にわたり社会的養育を受ける子どもの支援に携わっており、2021年に日本児童相談業務評価機関を共同設立した。
単著は10冊。日本縦断1648kmウルトラマラソン完走。空手黒帯、ブラジリアン柔術青帯(2022年時点)。世界経済フォーラムのYoung Global Leader 2018選出。朝鮮大学校法律学科、早稲田大学大学院ファイナンス研究科卒。趣味はストリート写真を撮ること。時々バンドでドラムを叩く。
Haruna’s Story
Why did you join Gojo? Since the beginning of my career I had wanted to spend my time on supporting people in developing countries. However, I ended up starting my career as a strategy consultant. After 3 years, I joined Rakuten, a Japan-based internet services company, where I worked mainly at the CEO office as an internal consultant. There were many interesting projects and I really enjoyed my time there, but I couldn’t give up on my original aspiration. After spending 10 years at Rakuten I decided to shift my career to pursue my personal mission. You can read more about my career here.
What does a day in your life look like? A typical day will be like this: 0700-0900 : Time with kids – breakfast, send them off to school, dish washing, laundry etc 0930-1200 : Start working at home. Morning is usually more quiet and I get time to do analysis, write / read reports etc. (if I’m lucky) 1200-1300 : Lunch 1300-1800 : Meetings with Gojo team members, group company counterparts, executive committees and board meetings 1800-2000 : Time with kids – dinner, bath, homework etc 2000-2200 : Not everyday but sometimes late night meetings, some additional work to be done
What do you find challenging and rewarding about your job? The best part is the people you work with. It is amazing to work with really talented people who share the same values and the goal to achieve a social mission. Everyone is very kind and empathetic, while being super professional. I also like the flat and open culture – you are encouraged to dissent without fear, almost all information is disclosed to everyone so transparency is quite high, very little hierachy. The challenges are workload management and distance with the clients. Being a startup there is always so much work that needs to be done, while as a working mother there is only limited time I can spend, so it sometimes becomes difficult. Being in Japan, it is sometimes difficult to provide effective support to clients in a timely manner. Having said that I feel that the challenges are possible to overcome with the great team members.
A word for prospective team members I think it was one of my best decisions I made in my life to come to Gojo. I am sure you will feel the same too.
Why did you join Gojo? Prior to joining Gojo, I worked with one of India’s largest impact investing groups covering many sectors like healthcare, financial services, agriculture, education etc. After 5 years, I felt the need to build deep expertise in a particular area so as to make a meaningful contribution. With financial inclusion as its core theme, Gojo not only gave me an opportunity to work directly on the field but also think about how I can make real impact.
What does a day in your life look like? Even after a few years at Gojo, my days are still intellectually stimulating! Typically I have a bunch of calls/meetings on various issues – building investment pipelines, negotiating new investments, managing group companies, etc. Initially it did look overwhelming, but I like the fact that it gives me an opportunity to cover multiple facets related to building a strong foundation for the group. There are also a lot of casual chats with colleagues between meetings which make for a fun day!
What do you find challenging and rewarding about your job? The only challenge I see at Gojo is our remote style of working. Throughout my career, I have worked with colleagues co-located in a physical office so this was definitely new to me. But the rewards outweigh the challenges and make it all worthwhile. The opportunity to understand the hardships of our clients, experience their lives, and constantly strive to make them better keeps me going. You feel that you’re making a dent in the universe, in your own small way, and that feeling has been very satisfying for me.
A word for prospective team members Despite the large scale, Gojo still operates like a start-up. If you want to make a difference to the society while working in a flat organization with a high level of ownership, then this is the place for you!
Why did you join Gojo? I’ve always been passionate about working at the intersection of social impact and business, so impact investing felt like a natural starting point for my career. What drew me specifically to Gojo was its hands-on involvement with its group companies. This allows Gojo to go beyond financial returns and actively extend its impact to reach more people, which really resonated with me.
What does a day in your life look like? Everyday is always different! I usually head to the Tokyo office in the morning to catch up on emails, Slack messages, and conduct analysis work. In the afternoon-evening, when colleagues in India, Europe, and our group companies start their workday, I shift to meetings. One of the perks of being in the office is the chance to have coffee breaks with the Tokyo team between tasks 🙂
What do you find challenging and rewarding about your job? The fast-paced environment is both the most challenging and most rewarding part of the job. Every day brings new developments across different teams and group companies. What truly makes it rewarding though, is hearing firsthand from clients about how Gojo’s services have made a difference in their lives.
A word for prospective team members If you are someone who wants to grow while contributing to something bigger than yourself, I am sure you will enjoy your time at Gojo as much as I do.
Milena has over 25 years of finance experience spanning across investment banking, wealth management, venture capital investing and startup advisory. She is a strong believer that directing capital for impact can be a powerful force for good without compromising financial returns.
Milena is Partner at Antares Ventures, an early-stage venture capital firm taking a strategic approach to investing globally in breakthrough innovations that address sustainability challenges in Asia’s Growth Markets. She is co-chair of the Climate Solutions Committee at the Singapore Venture & Private Capital Association. She is also involved in several philanthropic initiatives and is a Member of the Board of Trustees of the Clean Air Fund, a leading non-profit at the intersection of climate and health.
Prior to that she was Partner at Aera VC and focused on investing in transformative technologies to reverse climate change. In her earlier career as Executive Director at UBS Investment Bank in London, Milena advised leading financial institutions on mergers, acquisitions, and IPOs with over $10bn in deal value. In Singapore, she worked in UBS wealth management, advising ultra-high-net-worth individuals on asset allocation, wealth planning, and corporate structuring.
Milena holds a MSc Degree in International Accounting and Finance from the London School of Economics.
Kshama Fernandes
Outside Director
Kshama has three decades of experience in Capital Markets, Risk Management and Structured Finance, with the last 15 years focussed on the financial inclusion space in India. Respected for her knowledge and commitment towards the cause of unleashing the power of finance for the greater good, Kshama has been a member of various High Powered Committees setup by the Government of India and has worked on consulting assignments for the World Bank, the Chicago Mercantile Exchange, Ministry of Finance, Government of India, and NSEIT. Through her innovative and pioneering work, she has been instrumental in creating and developing the market for debt for the underbanked in India. Kshama is recognised as a leading figure in the Indian financial markets, and in the world of impact investing. She is also the Vice Chairperson of the Northern Arc Group, a leading finance company in India that invests and connects underbanked institutions and businesses to capital markets investors.
She has a bachelors in Mathematics, a Masters in Management and a Ph.D. in Finance. An adventure sports enthusiast, Kshama is a trained mountaineer, sailor, sky diver and an ardent biker.
Almira Zejnilagic
Outside Director
Almira has two decades of experience in risk and crisis strategy management, having worked as an advisor, board member and management, as well as having extensive Investment Committee experience. Most recently she was a senior executive in a global, fast-growing Web 3 financial services business and previously a Partner at FTI Consulting where she spent a decade and helped build and ran Global Risk and Investigation Practic in Europe, Central Asia and Africa.
During her formative years, as a Bosnian refugee, Almira experienced challenges relating to remittances and access to finance, which later shaped her keen interest in finacial inclusion and digital finance as well as broader issues of social justice.
Almira is a Young Global Leader of the World Economic Forum. She speaks English, Serbo-Croatian and Russian (as well as some basic Tajik). She enjoys reading and cooking with her family.
Ignacio Mas-Ribo
Outside Director
Ignacio is a non-executive director at Gojo & Company, Senior Fellow at the Fletcher School’s Council on Emerging Market Enterprises at Tufts University, and an independent consultant.
During 2015-2020, Ignacio was co-founder and executive director at the Digital Frontiers Institute, a not-for-profit that develops professional development training courses around digital money and payments. Previously, he was Deputy Director in the Financial Services for the Poor program at the Bill & Melinda Gates Foundation and Senior Advisor at the Technology Program at CGAP. I have been Director of Global Business Strategy at Vodafone Group, Executive VP of Marketing and Account Management at DoCoMo interTouch, and Senior Manager responsible for telecoms investments in Europe for Intel Capital.
Ignacio has undergraduate degrees in maths and economics from MIT and a PhD in economics from Harvard University. He has been Adjunct Professor at the Booth School of Business at the University of Chicago.
Sanjay Gandhi
Co-founder, Managing Partner & CIO
Sanjay co-founded Gojo in 2014 as Gojo’s Chief Investment Officer and has led the Investment Division since then. Apart from recommending the investments to be made by Gojo, he also represents Gojo on the Board and Committees of the partner entities and contributes actively towards strengthening the governance at the partner level.
Sanjay qualified as a Chartered Accountant (CPA) before graduating from Delhi University. After his first job as an Audit Manager in India in early 1990s, he led the Corporate Banking (North India) team for a Finance company.
Sanjay joined the microfinance industry in 2003 and has been part of it ever since: conducted about 125 MFI ratings & assessments in 29 countries; approved more than 400 MFI Rating reports. Some of the assignments were for the World Bank, ADB, UNDP, Cordaid and Mercy Corps. After his CEO assignment at a Cambodian MFI in 2013, Sanjay and Taejun got together to set up Gojo, where Sanjay’s extensive experience in the microfinance sector has been invaluable.
Sanjay operates from India, where he stays with his wife and two daughters. He speaks English, Hindi, and Punjabi. Loves reading; movies; and music. “The Beatles” is his all-time favourite music band.
Customers
Our key focus is our net positive impact on our clients through financial inclusion, something enshrined in our corporate mission. This continuous effort is reflected in our score in the “Customers” category, by far the highest in our assessment with 50.6 points overall, out of a maximum of 80. We are not satisfied yet: our work to further improve how we serve and support our clients is detailed in the impact reports we publish every year.
Kannan
Respondent Kannan, aged 30, married, a fisherman who lives with his family. He sends his children to private schools. He had lived on small-sized informal loans in 2022 during the economic crisis, when Sri Lanka experienced a significant currency depreciation and sharp price increases.
In early 2023, he repaired his fishing boat and purchased fishing nets through a local microfinance institution. He shares that the fishing nets need to be changed twice or thrice per year and the financial services help in his business continuity. He is also a participant of ROSCA (Rotating Savings and Credit Association) and his income has seen an increase since mid-2023. He faces financial setbacks when his boat engine fails and he depends on his relatives for immediate cash to meet the household needs in times of emergencies.
In the photo, Kannan stands beside his boat and fishing nets.
Jessy
Respondent Jessy, aged 37, is divorced and a mother of two children. She lives in her mother’s house and earns through tailoring where the sewing machine and other tailoring equipment were purchased through a local microfinance institution.
She manages her household needs through occasional alimony from her ex-husband, Samurdhi government benefits and support from close relatives. She keeps monthly shop credit for basic food and grocery expenses and repays the following month. She wants to earn more and focuses on her tailoring skills. Jessy desires to build her own house in the future.
In the photo, Jessy sits next to her newly purchased sewing machine.
We counted the monthly income for each household in the Cambodia Diaries and aggregated the frequencies based on magnitude. The leftmost bar represents the number of months with no recorded income. Levels ranging from less than USD 10 to around USD 70 were the most frequently observed income levels. We can also see that as income increases, its frequency decreases.
This graph shows how the diarists borrow from financial institutions like microfinance institutions and banks for larger loan sizes and in less frequency, and how they borrow from relatives and individual lenders for smaller sized loans.
This is the total number and cumulative amount of all transactions recorded in the Cambodia Diaries. All transactions have been categorised into four quadrants. You can see various sources of income and expenses, as well as the inflows and outflows from financial or asset transactions.
This graph represents the count of expenses for each household in the Cambodia Diaries for over a monthly period, aggregated by magnitude. There were no instances of zero expenses over a month. Levels ranging from less than USD 50 to around USD 90 were the most common expense levels. Compared to the income distribution, the distribution of expenses is more skewed. It suggests that expenses are necessary even when there is no income; in cases of substantial income, some of it is saved instead of spent.
Respondent Prema, aged 33, a housewife and a mother of 3 children, lives with her spouse. Her spouse is a driver and her 13-year-old helps record daily cash flow in the financial diary.
The household purchased a piece of land through a local institution and has done house repairs in phases by pawning gold goods. The loan repayments, utility bills, school and tuition fees are the recurring high expenditures in 2023. In January 2024, they invested in a small business towards fragrant agarwood plants. The household aims towards varied objectives balancing monthly income and expenditures.
In the photo, Prema stands on her purchased land with construction materials.
Chandri
Respondent Chandri, a housewife, aged 33, lives with her spouse, two children and parents. Her spouse is a carpenter and she participates in ‘Equipment Seettu’ where regular deposits are made to a shop and by the end of the stipulated period, she receives household goods. Seettu is a group saving method practiced among Sinhalese men and women, and it operates through friends and social circles in the community. In this case, it is probably in collaboration with the seller of these pots.
She has a children’s bank account where she tries to save, though not regularly. The household had utilized small-sized loans from welfare societies and local lenders for the consumption / purchase of household goods. Chandri shares that managing the medical expenses of the parents is hard to get by, yet the financial diary helps to cut unnecessary expenses and save for emergencies.
In the photo, Chandri carries her new cooking utensils (equipment seettu).